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- Tasks: Lead and inspire shift teams to achieve daily objectives and ensure smooth operations.
- Company: Join a dynamic company committed to innovation and teamwork.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real impact by leading teams and solving challenges every day.
- Qualifications: Strong leadership skills, problem-solving aptitude, and ability to work independently.
- Other info: Embrace a culture of diversity and inclusion while growing your career.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job objectives and responsibilities:
- Responsible for leading the day to day shift teams.
- Ensuring all planned, corrective and reactive activities are completed on time.
- Supporting root cause analysis and CAPAs for technical activities.
Responsibilities
- Daily attendance at the 0900 / 1630 team activity call.
- Attendance at GSK morning TAP.
- Assigning duties to technicians during shifts.
- Day to day lead of shift team including conduct, performance and capability.
- Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards.
- Hold regular shift team meetings on daily and weekly objectives.
- Providing direction and feedback to technicians during shifts.
- Effective handover with the other shift lead role.
- Participate in work activities, leading by demonstration, and showing them how to do the job effectively where required.
- Assist in training and coaching new employees.
- Providing customer service and managing complaints.
- Prompt and correct documentation of incidents.
- To ensure that communications are maintained between the technical supervisors & client relating to the progress of work orders.
- To perform duties of a person authorised to issue permits to work.
- Identify potential training requirements for existing team in order to ensure any statutory requirements are met and efficient working practices are followed.
- To attend and fully participate in training and appraisal activities as required.
- Bring innovation, build solutions to business challenges and maintain a 'can-do' attitude.
- Foster and maintain a positive work environment.
Person Specification / Qualifications
- Working well within a team.
- Leadership skills and ability to make decisions fast.
- Strong problem-solving aptitude.
- Able to work without direct supervision.
- Able to deal directly with customers in a professional manner and represent the company.
- Able to complete & produce RAMs.
- Able to plan/schedule both PPM & Reactive workload.
- Computer literate - competent in Microsoft Office and ability to work on CAFM systems.
- Knowledge of working on BMS systems.
Health and Safety responsibilities
- Always follow Group and company policies and procedures; report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
Information Security
- Ensure compliance with Mitie's information security procedures in all activities.
- Proactively identify and report security risks to your manager.
- Report actual and suspected security incidents.
Company values and offers
Our purpose, promise to our people and customers, culture and behaviour statements. Mitie diversity and inclusion statements.
Note
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Engineering Shift Manager employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Shift Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company you're eyeing. They can give you insider info and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and problem-solving. We all know they’ll want to see how you handle team dynamics and customer service scenarios.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've led teams, tackled challenges, and improved processes. This is your chance to shine and demonstrate your 'can-do' attitude.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the role. Plus, it’s just good manners!
We think you need these skills to ace Engineering Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Engineering Shift Manager role. Highlight your leadership abilities, problem-solving skills, and any relevant technical experience to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our company values. Don’t forget to mention specific examples of your past achievements!
Showcase Your Team Spirit: We love team players! In your application, emphasise your experience in leading teams and how you’ve fostered a positive work environment. Share stories that demonstrate your ability to motivate and support your colleagues.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Shift Management
Make sure you understand the key responsibilities of an Engineering Shift Manager. Brush up on how to lead a team effectively, manage daily operations, and ensure all tasks are completed on time. Be ready to discuss your previous experiences in similar roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past. Whether it's dealing with customer complaints or addressing low standards within a team, having specific instances ready will show your problem-solving aptitude and leadership skills.
✨Showcase Your Training Abilities
Since training new employees is part of the role, think about how you've successfully onboarded others before. Be prepared to share your approach to coaching and developing team members, as well as any innovative methods you've used.
✨Emphasise Communication Skills
Effective communication is crucial for this position. Think about how you've maintained clear lines of communication in previous roles, especially during handovers or team meetings. Highlight your ability to provide direction and feedback to technicians.
