At a Glance
- Tasks: Ensure the safety and wellbeing of individuals in court custody while maintaining professionalism.
- Company: Join Mitie, a leader in delivering justice services for Scotland.
- Benefits: Competitive pay, training opportunities, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Be part of Scotland's justice system and support vulnerable individuals in a meaningful way.
- Qualifications: Strong communication skills and a commitment to integrity; no prior experience needed.
The predicted salary is between 22950 - 28050 £ per year.
Job Overview Join Our Team and Make a Difference
Mitie is proud to be delivering the Justice Partners Escort and Court Custody Service (JPECCS) on behalf of the Scottish Prison Service.
We are looking for dedicated, resilient and professional individuals to join our Court Operations Team as Prisoner Custody Officers (PCOs). This is an exciting opportunity to play a vital role in Scotland's justice system, ensuring the safe, secure and respectful care of individuals attending court.
As a Prisoner Custody Officer, you'll help maintain the safety and wellbeing of those in custody while working alongside courts, prisons, police services and justice partners to support the efficient operation of Scotland's courts.
Main Duties What You'll Be Doing
As a Prisoner Custody Officer, no two days are the same. You will play a key role in maintaining a safe and secure environment while treating everyone in your care with dignity and respect.
Your responsibilities will include:
- Supervising and caring for individuals held within court custody suites.
- Ensuring the safety, wellbeing and welfare of those in custody.
- Escorting individuals safely between custody suites and courtrooms.
- Conducting searches of individuals, holding areas and custody facilities in line with operational procedures.
- Supporting vulnerable and at-risk individuals through appropriate risk assessment and monitoring.
- Liaising with prison establishments, police custody teams, court officials and legal representatives.
- Maintaining security, order and professionalism within custody suites and court environments.
- Completing accurate records, reports and custody documentation.
- Working collaboratively as part of a team to ensure individuals arrive safely and on time for court appearances.
What we are looking for
We are seeking candidates who:
- Demonstrate integrity, professionalism and sound judgement.
- Are calm and resilient when working in challenging situations.
- Possess strong communication and interpersonal skills.
- Are reliable, trustworthy and committed to high standards.
- Work effectively as part of a team.
- Are able to treat people fairly, sensitively and with respect.
- Can follow procedures and maintain accurate records.
- Have the physical fitness required to safely undertake the duties of the role. Previous custodial experience is not essential. We welcome applications from individuals with experience in customer service, security, military, emergency services, social care, healthcare and other people-focused roles.
Prison Custody Officer- Edinburgh employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Prison Custody Officer- Edinburgh
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Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
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How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
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Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
