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- Tasks: As a Detention Custody Officer, you'll manage residents' needs while ensuring safety and security.
- Company: Join Mitie Care & Custody, dedicated to treating residents with dignity and respect.
- Benefits: Enjoy free gym access, meals, shopping discounts, pension, and full uniform provided.
- Why this job: Make a real impact in a supportive environment while developing your career in care and custody.
- Qualifications: No specific experience needed; just bring strong communication skills and a caring attitude.
- Other info: Flexible shifts with comprehensive training and mentoring provided for your success.
The predicted salary is between 26600 - 29100 £ per year.
Job Description
Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
- Salary ranging from £26,600.64 – £29,100.64 dependent on additional skills / responsibilities
- 40 hours per week – Full Time
- Capped overtime available
- 24-hour service, 365 days a year
- 4-on / 4-off rolling shift pattern covering both days, nights and weekends
Additional Benefits
- Free use of the on-site gym
- Free meals during the day
- Excellent benefits package including shopping discounts
- Pension
- Free on-site parking
- Full Uniform, including footwear provided
Mitie Care & Custody are responsible for delivering the end to end management of all residents’ needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime.
Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners. In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff.
We're looking for respectful, caring people to join our teams. If you're the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and nights shifts.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who may be vulnerable, anxious, confused or volatile would be an advantage.
You'll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring.
What we are looking for
- Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
- Have a valid and in date passport, with no restrictions on your stay in the UK.
- Please note Visa's in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in- date passport must be provided.
- Have continuously resided in the UK for the past 5 years. (No trips overseas longer than three months)
- Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.
- This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role.
- Full UK manual driving licence with no driving ban or disqualification within the previous 5 years.
- Not currently bankrupt.
We are located off the B743 just 7 miles south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC.
Additional information
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Applicants are warmly invited to apply, successful candidates will be progressed and invited to attend an assessment day with interview, capability assessments and full vetting screening.
Detention Custody Officer (DCO) - Dungavel Immigration Removal Centre employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention Custody Officer (DCO) - Dungavel Immigration Removal Centre
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Detention Custody Officer. Understanding the balance between safety, security, and welfare needs will help you demonstrate your commitment to treating residents with dignity and respect during the interview process.
✨Tip Number 2
Highlight any experience you have in dealing with vulnerable or anxious individuals. Even if it's not directly related to custody work, showcasing your ability to remain calm and supportive under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare for the assessment day by practicing your communication and interpersonal skills. Role-playing scenarios where you need to resolve conflicts or support someone in distress can be particularly beneficial.
✨Tip Number 4
Make sure you understand the importance of the Enhanced DBS check and vetting process. Being knowledgeable about these requirements shows that you are serious about the role and ready to comply with all necessary regulations.
We think you need these skills to ace Detention Custody Officer (DCO) - Dungavel Immigration Removal Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Detention Custody Officer. Familiarize yourself with the job description and the values of Mitie Care & Custody.
Highlight Relevant Skills: In your application, emphasize your strong communication and interpersonal skills, as well as your ability to remain calm under pressure. Provide examples from your past experiences that demonstrate these qualities.
Prepare Your Documents: Ensure you have all necessary documents ready, including proof of UK citizenship or indefinite leave to remain, a valid passport, and any other required identification. Double-check that your CV is updated and tailored to the role.
Submit Your Application: Once you have completed your application, submit it through our website. Make sure to review all information for accuracy and completeness before hitting the submit button.
How to prepare for a job interview at MITIE GROUP PLC
✨Show Your Communication Skills
As a Detention Custody Officer, strong communication and interpersonal skills are crucial. During the interview, make sure to demonstrate your ability to communicate clearly and effectively, especially in potentially stressful situations.
✨Emphasize Your Problem-Solving Abilities
Highlight any past experiences where you successfully resolved conflicts or handled difficult situations. This will show that you can remain calm under pressure and think critically when faced with challenges.
✨Demonstrate Respect and Empathy
The role requires a non-judgmental approach towards individuals in vulnerable situations. Share examples of how you've treated others with dignity and respect in previous roles or experiences.
✨Be Prepared for Scenario Questions
Expect questions that assess your ability to handle real-life scenarios you might face as a DCO. Think about how you would respond to various situations involving residents, and be ready to discuss your thought process.
