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- Tasks: As a Detention Custody Officer, you'll ensure the safety and welfare of residents while providing support.
- Company: Join Mitie Care & Custody, dedicated to treating residents with dignity and respect in a secure environment.
- Benefits: Enjoy free gym access, meals, shopping discounts, pension, and full uniform provided.
- Why this job: Make a real impact by supporting vulnerable individuals in a challenging yet rewarding role.
- Qualifications: No specific experience needed; just bring your communication skills and a caring attitude.
- Other info: Full training provided, with a 7-week course and ongoing mentoring to kickstart your career.
The predicted salary is between 22600 - 29100 £ per year.
Job Description
Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
- Salary ranging from £27,930 – £30,555 dependent on additional skills / responsibilities
- 40 hours per week – Full Time
- Capped overtime available
- 24-hour service, 365 days a year
- 4-on / 4-off rolling shift pattern covering both days, nights and weekends
Additional Benefits
- Free use of the on-site gym
- Free meals during the day
- Excellent benefits package including shopping discounts
- Pension
- Free on-site parking
- Full Uniform, including footwear provided
Mitie Care & Custody are responsible for delivering the end to end management of all residents’ needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime.
Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners. In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff.
We're looking for respectful, caring people to join our teams. If you're the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and nights shifts.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who may be vulnerable, anxious, confused or volatile would be an advantage.
You'll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring.
What we are looking for
- Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
- Have a valid and in date passport, with no restrictions on your stay in the UK.
- Please note Visa's in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in- date passport must be provided.
- Have continuously resided in the UK for the past 5 years. (No trips overseas longer than three months)
- Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.
- This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role.
- Full UK manual driving licence with no driving ban or disqualification within the previous 5 years.
- Not currently bankrupt.
We are located off the B743 just 7 miles south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC.
Additional information
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Applicants are warmly invited to apply, successful candidates will be progressed and invited to attend an assessment day with interview, capability assessments and full vetting screening.
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention Custody Officer (DCO) - Dungavel Immigration Removal Centre
✨Tip Number 1
Familiarise yourself with the values and mission of Mitie Care & Custody. Understanding their commitment to treating residents with dignity and respect will help you align your responses during interviews, showcasing your fit for the role.
✨Tip Number 2
Prepare to discuss scenarios where you've demonstrated strong communication and problem-solving skills. Think of specific examples from your past experiences that highlight your ability to remain calm under pressure, as this is crucial for a Detention Custody Officer.
✨Tip Number 3
Research the types of challenges faced in a detention environment. Being knowledgeable about the issues residents may face can help you articulate how you would handle sensitive situations, which is key to impressing during the assessment day.
✨Tip Number 4
Be ready to demonstrate your flexibility regarding shift patterns. Since the role requires covering various shifts, showing your willingness to adapt and work in a 24-hour service will make you a more attractive candidate.
We think you need these skills to ace Detention Custody Officer (DCO) - Dungavel Immigration Removal Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the job description and think about how your skills align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your communication skills, problem-solving abilities, and any experience dealing with vulnerable individuals.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the challenges faced by a DCO. Use specific examples from your past experiences to demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at MITIE GROUP PLC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as managing residents' needs and maintaining safety and security.
✨Showcase Your Communication Skills
During the interview, demonstrate your strong communication and interpersonal skills. Be prepared to discuss how you would handle sensitive situations and engage with vulnerable individuals in a respectful manner.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you keep calm under pressure. Think of examples from your past experiences where you successfully managed challenging situations.
✨Highlight Your Flexibility
Since the role requires flexibility with shifts, be ready to discuss your availability and willingness to work varied hours, including nights and weekends. This shows your commitment to the role and adaptability.
