Detention Custody Officer

Detention Custody Officer

Full-Time 31500 - 31500 £ / year (est.) No home office possible
MITIE GROUP PLC

At a Glance

  • Tasks: Support and care for residents, ensuring safety and dignity in a fast-paced environment.
  • Company: Campsfield Immigration Removal Centre, dedicated to making a difference in people's lives.
  • Benefits: Competitive salary, free shares, overtime opportunities, and career development support.
  • Other info: Part-time applications welcome; dynamic role with opportunities for growth.
  • Why this job: Join a team that values respect, resilience, and the chance to make a real impact.
  • Qualifications: Emotional intelligence, good communication skills, and a commitment to safety.

The predicted salary is between 31500 - 31500 £ per year.

Salary: £31,500 + free Mitie shares, with potential to earn more via overtime.

40hrs Per week (Rolling shift pattern with a mixture of short and long days, including a set of night shifts)

Are you passionate about making a difference to people's lives? Campsfield Immigration Removal Centre is due to open its doors in providing custody services, welfare, regime and recreational activity. We're looking for respectful, diligent and caring people to join our team of Detention Custody Officers (DCO).

Job Overview

This is a fast-paced environment where no two days are the same. As you gain experience in this role, we'll support you to grow and develop, with opportunities to gain qualifications and progress your career.

Main Duties

  • To care for residents entrusted with us at the centre, ensuring exceptional standards of safety, security, dignified care, and respect.
  • Support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression.
  • Carry out any necessary shift audits, administration, counts and searches of residents, reporting accurately as required in a timely manner on our systems.
  • Ensure the safe accommodation and detention of residents at the centre so they do not come to harm.
  • Pro-actively identify and support any resident suffering a deterioration in physical or mental health and wellbeing.

What we are looking for

Being a Detention Custody Officer demands emotional intelligence, patience, resilience and professionalism. You will need good communication skills to work together as part of a team. There may be occasions where you need to resolve conflict or prevent residents from harming themselves or others. Part time applications are also welcomed and can be considered.

Specific Requirements

Please note that all offers of employment are subject to security clearance and enhanced background checks:

  • You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain).
  • Bankruptcy history, CCJs, social media activity and criminal convictions will be checked.
  • You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays.
  • You will also be required to pass a basic Maths and English test, and a mobility test.
  • Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely. This includes any THC-based prescriptions due to the lack of reliable evidence on safe levels of THC in the system.
  • If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010.
  • To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.

Detention Custody Officer employer: MITIE GROUP PLC

At Campsfield Immigration Removal Centre, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of our residents. Our supportive work culture fosters personal and professional growth, offering opportunities for career advancement and qualifications while ensuring a respectful and caring environment. With competitive salaries, free shares, and a commitment to employee wellbeing, we invite you to join our team and contribute to a vital service in a dynamic setting.
MITIE GROUP PLC

Contact Detail:

MITIE GROUP PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Detention Custody Officer

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Campsfield IRCC. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! As a Detention Custody Officer, you'll need to demonstrate emotional intelligence and professionalism. Try role-playing common scenarios with a friend to build your confidence in handling difficult conversations.

✨Tip Number 3

Be ready to showcase your resilience! Think of examples from your past where you've handled challenging situations. This will help you illustrate your ability to stay calm under pressure, which is crucial for this role.

✨Tip Number 4

Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll ensure your application gets the attention it deserves, and you can keep track of your progress throughout the recruitment process.

We think you need these skills to ace Detention Custody Officer

Emotional Intelligence
Patience
Resilience
Professionalism
Communication Skills
Conflict Resolution
Teamwork
Attention to Detail
Safety Awareness
Health and Wellbeing Support
Administrative Skills
Cultural Sensitivity
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see that you genuinely care about the well-being of others and are excited about the role of a Detention Custody Officer.

Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, like emotional intelligence and good communication skills. This will help us see why you’d be a great fit!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the right candidate for the role. Remember, we’re looking for diligence and professionalism!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at MITIE GROUP PLC

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key duties like ensuring safety and security, supporting residents, and conducting audits. This will help you demonstrate your genuine interest in the role.

✨Showcase Your Soft Skills

Emotional intelligence, patience, and resilience are crucial for this position. Prepare examples from your past experiences that highlight these traits. Think about times when you've successfully resolved conflicts or supported someone in need—these stories will resonate well with the interviewers.

✨Prepare for Scenario-Based Questions

Expect questions that put you in hypothetical situations related to the job. Practice responding to scenarios where you might need to manage a resident's wellbeing or handle a conflict. This will show that you're ready for the fast-paced and unpredictable nature of the role.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask the interviewers. Inquire about the training process, opportunities for career progression, or how the team supports each other. This not only shows your enthusiasm but also helps you gauge if the environment is right for you.

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