At a Glance
- Tasks: Ensure cleanliness and maintenance of equipment while delivering excellent customer service.
- Company: Join a reputable organisation at HMRC in Edinburgh.
- Benefits: Competitive pay, full-time hours, and a supportive team environment.
- Other info: Opportunity for personal growth and teamwork in a dynamic setting.
- Why this job: Make a difference in a vital role while developing your skills.
- Qualifications: Basic English communication skills; cleaning experience is a plus but not required.
The predicted salary is between 29000 - 30000 € per year.
Rate of Pay: £13.98 per hour
Contract Type: Permanent, Full Time
Total Weekly Contractual Hours: 37.5
Location: HMRC Regional Centre, 1 Sibbald Walk, Edinburgh, Scotland, EH8 8FT
In your new role you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge and understanding of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements.
You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
In order to be successful in this role you will need to have the ability to communicate and read basic English. Previous cleaning experience is desirable but not essential, and you should have a flexible approach to the role. You will need to be open, honest, self-driven and determined. You'll need to be reliable and hardworking with a professional attitude.
Deputy Cleaning Supervisor/ Reception Supervisor employer: Mitie Group plc.
At HMRC Regional Centre in Edinburgh, we pride ourselves on being an excellent employer that values teamwork and personal development. Our supportive work culture fosters growth opportunities, ensuring that every employee can thrive while delivering exceptional service. With a commitment to health and safety, we provide comprehensive training and a flexible working environment, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Cleaning Supervisor/ Reception Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the cleaning or customer service sectors. A personal recommendation can go a long way in landing that Deputy Cleaning Supervisor gig.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what they expect from a Deputy Cleaning Supervisor and think of examples from your past experiences that showcase your skills in teamwork and customer service.
✨Tip Number 3
Dress the part! Even if the role is hands-on, showing up in smart attire demonstrates professionalism and respect for the interview process. It sets a positive tone before you even start talking about your experience.
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Deputy Cleaning Supervisor/ Reception Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Cleaning Supervisor/Reception Supervisor role. Highlight any relevant experience you have, especially in cleaning or customer service, and show us how you can meet the specific requirements mentioned in the job description.
Show Off Your Team Spirit:Since teamwork is key in this role, let us know about your experiences working in a team. Share examples of how you've collaborated with others to achieve goals or improve processes. We love seeing candidates who can work well with others!
Demonstrate Your Reliability:Reliability is crucial for this position, so make sure to mention any past roles where you’ve shown commitment and dependability. Whether it’s being punctual or consistently meeting deadlines, we want to see that you’re someone we can count on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Cleaning Equipment
Familiarise yourself with the types of cleaning equipment and chemicals mentioned in the job description. Being able to discuss how you would maintain and use these tools safely will show your understanding of the role and commitment to health and safety.
✨Demonstrate Teamwork Skills
Since this role requires working within a team, think of examples from your past experiences where you successfully collaborated with others. Be ready to share how you contributed to a positive team environment and how you can build productive relationships with colleagues.
✨Customer Service Mindset
Prepare to talk about your approach to customer service. Think of instances where you went above and beyond to meet customer expectations. This will highlight your dedication to delivering excellent service, which is crucial for this position.
✨Show Your Flexibility
The job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in previous roles. Share specific examples that demonstrate your ability to handle unexpected challenges while maintaining a professional attitude.
