At a Glance
- Tasks: Patrol the depot, provide customer service, and monitor CCTV for safety.
- Company: Join Mitie, a leader in logistics security with a focus on teamwork.
- Benefits: Competitive pay, potential SIA training, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic security role.
- Why this job: Make a difference by ensuring safety and security for everyone at the depot.
- Qualifications: SIA licence preferred; strong communication and PC skills required.
The predicted salary is between 25000 - 30000 £ per year.
Mitie is looking for a Logistics security officer who can deliver exceptional customer service whilst creating a safe environment, free from the fear of crime for visitors and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties:
- To deliver industry leading customer service
- To conduct patrols of the depot
- To provide a visible security contact for colleagues, contractors, and visitors
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the depot management teams
- To deter theft, whether internal and/or external and other poor working practices
- To conduct Searches (to be discussed at interview)
- To respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Depot Duty Manager
- To highlight all breaches of security procedures including internal and external crime
- Support with access and egress to and from the site as is required by the systems installed
- Gatehouse duties which will include booking in vehicles and supporting the transport operation (to be discussed at interview)
- Must have reasonable level of PC skills
Depot Security Officer — Patrols, CCTV & Customer Service employer: Mitie Group plc.
Mitie is an excellent employer that prioritises the safety and well-being of its employees while fostering a culture of exceptional customer service. With opportunities for professional growth and development, particularly in security training, employees can thrive in a supportive environment that values teamwork and communication. Working at our depot not only offers a dynamic role with varied responsibilities but also the chance to make a meaningful impact on the safety and security of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Depot Security Officer — Patrols, CCTV & Customer Service
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Brush up on your security knowledge! Familiarise yourself with CCTV systems and basic security protocols. This will not only boost your confidence but also impress the interviewers with your proactive attitude.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're keen on joining us at StudySmarter and helps us keep track of your application better.
We think you need these skills to ace Depot Security Officer — Patrols, CCTV & Customer Service
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a welcoming environment for everyone at the depot!
Be Clear About Your Security Experience:If you've got experience with patrols, CCTV, or any security roles, let us know! We’re keen to understand how your background aligns with the responsibilities of the Depot Security Officer.
Check Your Employment History:Remember, we need a full 5-year checkable employment/education history. Make sure everything is accurate and up-to-date to avoid any hiccups in the vetting process!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Make sure you understand the key responsibilities of a Depot Security Officer. Familiarise yourself with the importance of customer service, patrol duties, and CCTV operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a big part of this job, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you can create a safe and welcoming environment for both colleagues and visitors.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, like responding to an incident or conducting searches. Think through potential scenarios and how you would approach them, demonstrating your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Tech Savviness
Since the role requires a reasonable level of PC skills, be prepared to discuss your experience with technology, especially CCTV systems. If you have any relevant certifications or training, make sure to mention those as well to show you’re up to date with industry standards.
