At a Glance
- Tasks: Analyse data to create actionable insights and support decision-making.
- Company: Join a dynamic team in Northampton focused on client success.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Fast-paced environment with a strong team culture and career advancement opportunities.
- Why this job: Make an impact by transforming data into valuable insights for clients.
- Qualifications: Experience in data analysis, advanced Excel skills, and knowledge of Power BI.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a highly skilled and detail-oriented Data and Insight Analyst to join our team. The Data and Insights Coordinator is responsible for supporting the delivery of high-quality, client-focused reporting. This role involves collating, analysing and interpreting data to produce actionable insights. It requires presenting information in a clear and effective manner that demonstrates performance against KPIs, drives operational improvements, and supports targeted data-driven decision making to maximise return on investment across the client’s portfolio.
Key Responsibilities
- Extract, cleanse and integrate data from multiple systems (e.g., incident reporting platforms, workforce systems, financial and client data sources)
- Analyse data to identify trends, patterns and emerging risks
- Ensure data accuracy, consistency and integrity across all reporting outputs
- Design, develop and maintain dashboards and reports for internal stakeholders and clients, highlighting security performance, trends and key risk indicators
- Present performance against agreed KPIs and SLAs in a clear and engaging manner
- Translate complex data into actionable insights to support operational decision-making and continuous improvement
- Continuously enhance reporting to ensure it remains relevant, insightful and adds value to the client and contract performance
- Work closely with operational teams to understand business challenges and align reporting accordingly
Main Duties
- Work as part of the wider contract team, developing a strong understanding of the applications, technology and data critical to contract delivery
- Support the development and maintenance of high-quality data within application databases
- Develop and maintain a suite of Power BI reports and dashboards
- Act as the Subject Matter Expert for Power BI within the contract
- Undertake other duties appropriate to the role, in line with operational requirements and as directed by your line manager
- Ensure processing standards are maintained at a high level, with errors minimised
- Ensure compliance with GDPR, relevant legislation, and company and client quality standards
- Complete ad hoc projects as directed by the retail management team, client, or Head of Sector, delivering to a high standard and within agreed timelines
Person Specification
- Proven experience in a Data Analyst or Insights Analyst role
- Advanced excel skills including using Power Query to translate data into clear, actionable insights
- Experience with data visualisation tools
- Excellent analytical and report-writing skills, with sharp attention to detail
- Ability to build and maintain effective working relationships, with a strong team ethic
- Excellent written and verbal communication skills
- Experience working in a fast-paced, demanding environment
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines
- A positive attitude and the ability to perform under pressure
Desirable skills and experience
- Knowledge of the retail sector and/or experience working within security, retail, facilities management, or similar operational environments
Data and Insights Analyst employer: Mitie Group plc.
Join our dynamic team in Northampton as a Data and Insights Analyst, where we prioritise a collaborative work culture that fosters innovation and professional growth. We offer competitive benefits, including opportunities for continuous learning and development, while our commitment to data-driven decision-making ensures that your insights will have a meaningful impact on our clients' success. Experience the unique advantage of working in a vibrant location that supports both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Data and Insights Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Data and Insights Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analysis and insights. We recommend using the STAR method to structure your answers, showcasing your skills and experiences effectively. Remember, confidence is key!
✨Tip Number 3
Showcase your skills with a portfolio! Create a few sample reports or dashboards using Power BI to demonstrate your analytical prowess. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Data and Insights Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data and Insights Analyst role. Highlight your experience with data analysis, reporting, and any relevant tools like Power BI. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data and how you can contribute to our team. Keep it engaging and make sure to mention specific examples from your past work.
Showcase Your Analytical Skills:In your application, don’t just list your skills—show us how you've used them! Include examples of how you've analysed data to drive decisions or improve processes. We love seeing real-world applications of your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Data Inside Out
Before the interview, make sure you’re familiar with the types of data and insights relevant to the role. Brush up on your experience with data extraction, cleansing, and analysis. Be ready to discuss specific examples where you've turned complex data into actionable insights.
✨Show Off Your Power BI Skills
Since this role requires expertise in Power BI, prepare to showcase your skills. Bring along examples of dashboards or reports you've created. If possible, be ready to walk through how you designed them and the impact they had on decision-making.
✨Communicate Clearly and Confidently
Practice presenting your findings in a clear and engaging manner. The ability to translate data into understandable insights is crucial. Consider doing mock presentations with friends or family to refine your delivery and ensure you can explain complex concepts simply.
✨Understand the Business Context
Research the company and its operations, especially in the retail sector. Understand their KPIs and SLAs, and think about how your insights could drive improvements. This will help you align your answers with their business challenges during the interview.
