Customer‑Focused Retail Security Specialist

Customer‑Focused Retail Security Specialist

Full-Time 13.58 - 13.58 £ / hour (est.) No working from home possible
Mitie Group plc.

At a Glance

  • Tasks: Ensure a safe shopping experience while providing excellent customer service.
  • Company: Join Mitie Group plc, a leader in retail security.
  • Benefits: Earn £13.58 per hour with guaranteed 40+ hours and great employee perks.
  • Other info: Enjoy a dynamic role with opportunities for SIA licence renewal and discounts.
  • Why this job: Be the hero of the store, making it safe and welcoming for everyone.
  • Qualifications: Calm under pressure with strong decision-making skills.

The predicted salary is between 13.58 - 13.58 £ per hour.

Mitie Group plc. is seeking a Retail Security Officer for the M&S location in Shoreham. You will play a vital role in creating a safe and welcoming environment for customers and colleagues while delivering great service. This role demands calmness under pressure, strong decision-making, and an enjoyable customer experience. You will operate in a fast-paced retail environment and support safety measures while interacting positively with customers.

The position offers £13.58 per hour with guaranteed 40+ hours weekly, along with various employee benefits, including a colleague discount and supported SIA licence renewal.

Customer‑Focused Retail Security Specialist employer: Mitie Group plc.

Mitie Group plc. is an excellent employer, offering a dynamic work environment at the M&S location in Shoreham where you can thrive as a Customer-Focused Retail Security Specialist. With competitive pay, guaranteed hours, and a range of employee benefits including colleague discounts and support for SIA licence renewal, we prioritise your well-being and professional growth. Join us to be part of a team that values safety, customer service, and a positive workplace culture.

Mitie Group plc.

Contact Details:

Mitie Group plc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer‑Focused Retail Security Specialist

Join Security Community Events

Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Customer‑Focused Retail Security Specialist. Plus, you can showcase your passion and familiarity with the latest trends!

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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!

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Directly Apply to Mitie Group plc.

Don’t forget to apply for the Customer‑Focused Retail Security Specialist role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..

We think you need these skills to ace Customer‑Focused Retail Security Specialist

Customer Service Skills
Calmness Under Pressure
Strong Decision-Making
Safety Awareness
Positive Interaction Skills
Fast-Paced Environment Adaptability
Conflict Resolution

Some tips for your application 🫡

Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.

Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.

Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.

Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..

How to prepare for a job interview at Mitie Group plc.

Know Your Security Protocols

In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..

Demonstrate Situational Awareness

Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.

Emphasise Teamwork & Communication

Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..

Prepare for Behavioural Questions

You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..