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- Tasks: Lead hard services engineering, ensuring compliance and delivering top-notch facilities management.
- Company: Join Mitie, where our people are our greatest strength in a collaborative environment.
- Benefits: Enjoy competitive pay, career development, and a supportive team culture.
- Other info: Dynamic role with opportunities for growth and professional development.
- Why this job: Make a real impact by optimising systems and enhancing service delivery for clients.
- Qualifications: Experience in M&E environments and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
At Mitie, our people are our greatest strength. We're looking for a Hard Services Engineering Manager to lead hard service disciplines on site, ensuring full statutory compliance and delivering high-quality FM services to the Thales client.
Job Overview
- Ensure full statutory, mandatory, and contractual compliance
- Lead all hard service disciplines across site
- Support the FM team to deliver high-quality services to clients and customers
- Strengthen stakeholder relationships and provide FM resilience
- Optimise systems and processes to improve efficiency and reduce energy use
- Develop understanding of contract commercial and delivery frameworks
- Manage PPM and reactive works to meet SLAs and KPIs
- Line manage engineering teams to maximise productivity
- Drive 100% PDA usage through training, auditing, and compliance
- Maintain engineer training matrix and support development and mentoring
- Manage subcontractors in line with contractual requirements
Role Responsibilities
- Manage additional works, including scope agreement, quotations, and delivery
- Review subcontractor RAMS, issue permits, and ensure compliance
- Ensure certification is uploaded to Maximo, SharePoint, and site records
- Proactively engage clients and key stakeholders to maximise satisfaction
- Ensure all works follow Mitie Safe Systems of Work and H&S policies
- Assist with monthly reporting and FM initiatives
- Promote the One Team ethos across service lines
- Lead health & safety ownership, reviews, huddles, and audits
- Enhance service delivery through cross-functional teamwork
- Build a proactive, customer-focused hard services delivery model
- Challenge supplier quotations and lead energy-saving initiatives
- Support quarterly energy performance reviews
- Attend and represent Mitie at client meetings when required
- Escalate technical issues to the Hard Services and Energy Lead
Required Qualifications
- Experience in M&E environments
- Knowledge of mechanical, electrical, and specialist systems
- Experience managing multi-skilled engineering teams
- Mechanical Engineering qualification
- Water management experience (desirable)
- Strong customer focus and communication skills
- Health & safety knowledge (IOSH Working Safely)
- Full, clean driving licence and ability to work at heights
- Organised, flexible, and able to manage administrative tasks
- Reliable, professional, and able to work independently or as part of a team
There's a place for you at Mitie, join us today!
Hard Services Engineering Manager in Crawley employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Engineering Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and facilities management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Mitie and understanding their values. Familiarise yourself with their hard services approach and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you led teams or improved processes. This not only demonstrates your capabilities but also gives interviewers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows that you’re proactive and genuinely interested in joining the Mitie team.
We think you need these skills to ace Hard Services Engineering Manager in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in M&E environments and managing engineering teams, as these are key for the Hard Services Engineering Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Mention specific examples of how you've led hard service disciplines or improved efficiency in previous positions to grab our attention.
Showcase Your Soft Skills: Don’t forget to highlight your strong customer focus and communication skills. We want to see how you’ve built relationships with stakeholders and enhanced service delivery in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical and electrical systems, as well as any relevant health and safety regulations. Being able to discuss these topics confidently will show that you're the right fit for the Hard Services Engineering Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed multi-skilled engineering teams in the past. Highlight your experience in driving productivity and compliance, as this is crucial for the role. Use specific scenarios to demonstrate your ability to lead and mentor effectively.
✨Understand the Client's Needs
Research Thales and their expectations from the Hard Services Engineering Manager. Be ready to discuss how you can enhance service delivery and strengthen stakeholder relationships. Showing that you understand their business will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like managing subcontractors or dealing with compliance issues. Think through potential challenges you might face in the role and prepare your responses. This will demonstrate your problem-solving skills and readiness for the job.