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For Companies At a Glance
- Tasks: Monitor alarms, conduct patrols, and respond to Help Desk jobs.
- Company: Leading UK security firm with a focus on safety and service.
- Benefits: Competitive pay rate, shift allowances, and flexible working hours.
- Why this job: Join a dynamic team and ensure safety while developing your skills.
- Qualifications: SIA guarding/DS/CP + CCTV licence and strong communication skills.
- Other info: Perfect for those passionate about security and customer service.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK security firm is seeking a Control Room Operator in the United Kingdom. The role involves monitoring alarms, conducting patrols, and responding to Help Desk jobs.
Candidates must have an SIA guarding/DS/CP + CCTV licence, excellent communication skills, and a flexible attitude. This position offers a competitive pay rate with additional shift allowances. Ideal for individuals with experience in a security Control Room and a commitment to high customer service standards.
Control Room Operator — CCTV & Help Desk (Day/Night Shifts) employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator — CCTV & Help Desk (Day/Night Shifts)
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, especially those who work in control rooms. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss specific situations where you've excelled in monitoring or responding to incidents. Use examples that highlight your communication skills and customer service experience.
✨Tip Number 3
Stay flexible! Since this role involves day and night shifts, let potential employers know you're open to various schedules. This can make you a more attractive candidate for the Control Room Operator position.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team in the security sector.
We think you need these skills to ace Control Room Operator — CCTV & Help Desk (Day/Night Shifts)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security and control room operations. We want to see how your skills match the job description, so don’t be shy about showcasing your SIA licence and any previous roles that involved monitoring alarms or responding to help desk jobs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Control Room Operator role. We love seeing candidates who can communicate their passion for security and customer service, so let your personality come through!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Whether it’s your CV or cover letter, keep your language clear and concise. We appreciate candidates who can convey their thoughts effectively, just like they would in the control room.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Licences
Make sure you’re up to speed on your SIA guarding/DS/CP and CCTV licences. Be ready to discuss how your qualifications make you a perfect fit for the role, as this is crucial for a Control Room Operator.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in past positions. Think about situations where you’ve had to relay important information clearly and concisely.
✨Demonstrate Flexibility
This job involves day and night shifts, so be prepared to discuss your availability and willingness to adapt. Share any previous experiences where you’ve successfully managed shift work or adapted to changing circumstances.
✨Customer Service Commitment
Highlight your commitment to high customer service standards. Prepare to share specific instances where you went above and beyond to assist customers or clients, as this will resonate well with the firm’s values.
