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- Tasks: Monitor CCTV and security systems while ensuring safety for all visitors.
- Company: Join the National Portrait Gallery's dedicated security team.
- Benefits: Gain valuable experience in a dynamic environment with supportive colleagues.
- Why this job: Make a real difference in keeping people safe and secure.
- Qualifications: CCTV and Door Supervisor Licences required; previous control room experience preferred.
- Other info: Opportunities for training and career advancement in the security field.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an organised, efficient, and experienced CCTV Operator to join our security team at the National Portrait Gallery. You will be working within a supportive team to maintain and monitor CCTV, intruder, and fire alarm panels. In addition to this you will be issuing staff passes and carrying out some reception duties.
Our ideal candidate will have awareness of the law across the Private Security Industry, Health and Safety for the Private Security Operative, Fire Safety, Technology and Systems in the Security environment and Emergency Procedures.
Key responsibilities:- Management of site access control system, including responding to alarms and incidents where required.
- Assisting with daily operational requirements, ensuring compliance and accurate recording of incidents to outline identified risks.
- Communicate with operational staff concerning incidents, ensuring that all escalation processes are followed.
- To support the administration function of the security department.
- Proactively monitor CCTV systems and identify any threat to staff, visitors or property.
- Investigate suspicious activity and task appropriate staff to respond.
- Report health and safety concerns.
- Ensure all CAA regulations are met and that security meet regulatory compliance while maintaining and operating within their duties.
- A valid CCTV Licence and a valid Door Supervisor Licence are essential to this role.
- Previous experience of working in a busy control room environment.
- Excellent IT skills with the ability to work competently on multiple systems.
- Willingness to undergo Known Consignor clearance and training inline with CAA regulations.
- 5-year verifiable education or work history with references.
If you have prior control room experience, a passion for delivering excellent customer service and a desire to excel, please apply today!
Control Room Operator employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, especially those who work in control rooms. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CCTV systems and emergency procedures. We want you to show off your expertise and confidence when discussing how you’d handle incidents.
✨Tip Number 3
Don’t forget to highlight your IT skills! Make sure you can talk about your experience with multiple systems and how you’ve used tech to improve security operations in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Control Room Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CCTV operations and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Control Room Operator role. Share specific examples of your past experiences that relate to the job description – we love a good story!
Show Off Your IT Skills: Since excellent IT skills are a must, make sure to mention any systems you've worked with before. If you’ve got experience juggling multiple tech platforms, let us know – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV operations, health and safety regulations, and emergency procedures. Familiarise yourself with the specific laws related to the Private Security Industry, as this will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Experience
Prepare to discuss your previous control room experience in detail. Think of specific examples where you successfully managed incidents or monitored systems. This will help demonstrate your ability to handle the demands of the job and reassure the interviewers that you can keep calm under pressure.
✨Practice Communication Skills
As a Control Room Operator, clear communication is key. Practice articulating how you would report incidents or escalate issues to operational staff. You might even want to role-play scenarios with a friend to get comfortable with the language and processes you'll need to use.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, daily operations, or any recent challenges they’ve faced. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
