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- Tasks: Ensure guest safety and satisfaction while leading a dynamic security team.
- Company: Join a vibrant team at Braintree Village, focused on exceptional guest experiences.
- Benefits: Flexible shifts, training opportunities, and a supportive work environment.
- Other info: Enjoy a rolling rota with varied hours and opportunities for growth.
- Why this job: Make a real difference in guest experiences while developing your security skills.
- Qualifications: Two years in security or retail, SIA licence required, and teamwork skills.
The predicted salary is between 24000 - 30000 £ per year.
Purpose of the Role
To enhance and deliver service provision outputs ensuring that our Guests visiting Braintree Village are surprised and delighted by their visit.
Key Responsibilities
- Lead by example following the GUEST standards.
- Accountable for security standards alongside the security team.
- Manage the day-to-day sub-contractor relationship and the onsite delivery.
- Develop outstanding relationships with retailers, other departments and the onsite client team to aid excellent communication.
- Support with health and safety, systems, policies and procedure, incident reports within the Security and delivery team.
- Support with daily/weekly audits and make sure they are carried out for all internal areas to include malls, carpark and back of house corridors.
- Monitor guest feedback alongside other departments through all communication methods, endeavouring to ensure that the concern or issue is rectified and where feedback is not possible elevate to the appropriate person.
- Embrace the company culture through effective teamwork.
- To work within the security protocols outlined by company procedures.
- Familiarise and develop working knowledge to work with Braintree Village operating systems.
- Conduct other duties denoted in the role.
Essential Qualifications and Experience
- A minimum of two years working within a Security sector or retail environment.
- Must be experienced in using Microsoft, including Outlook and Excel.
- Willingness to undertake any further appropriate training.
- CCTV license desirable but not essential (must be willing to go do course provided by Mitie to complete if don't already have).
- Door Supervisor SIA security licence Required.
- Must be flexible to work anytime between 7am - 7pm working weekdays and weekends.
- 9 week rolling rota working 5 days out of 7 on 8 and 9 hour shifts.
Security Officer in Colchester employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the security sector or retail environment. You never know who might have a lead on a job or can give you insider info about openings.
✨Tip Number 2
Show up and shine! If there are any local events or job fairs, make sure to attend. It’s a great way to meet potential employers face-to-face and show them your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to security protocols and guest service. We want you to feel confident and ready to impress when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Security Officer in Colchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Security Officer role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants get straight to the heart of their experience and how it relates to the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Group plc.
✨Know Your GUEST Standards
Familiarise yourself with the GUEST standards mentioned in the job description. Be ready to discuss how you can lead by example and ensure these standards are met, showcasing your commitment to excellent service.
✨Showcase Your Security Experience
Prepare specific examples from your previous roles in the security sector or retail environment. Highlight situations where you managed security protocols or dealt with incidents effectively, demonstrating your hands-on experience.
✨Build Relationships
Think about how you can develop outstanding relationships with retailers and other departments. Be prepared to share examples of how you've successfully communicated and collaborated with different teams in past roles.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be honest about your availability. Show enthusiasm for the varied shifts and express your willingness to adapt to the needs of the team and the business.