At a Glance
- Tasks: Manage client accounts and oversee telecoms rollout projects with a focus on excellence.
- Company: Join Mitie Telecoms, a leader in the mobile telecommunications industry.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to travel and work in a fast-paced, collaborative setting.
- Why this job: Lead impactful telecom projects and build strong client relationships.
- Qualifications: 10+ years in telecoms, team management, and strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
In this role, you will take full ownership of client accounts, ensuring they receive exceptional service and consistent delivery. You will work closely with Project Managers to scope, plan and oversee multi-site telecoms rollout projects, making sure everything stays on programme, within budget and aligned with our high standards.
Acting as the main point of contact for key clients, you will build strong partnerships, resolve issues quickly and provide strategic guidance that supports their long-term goals. You will also collaborate internally, contributing to bids, tenders and pricing, helping us identify new opportunities and drive growth across the business.
You will play a major role in maintaining operational excellence, ensuring we uphold Mitie's Health & Safety policies and Quality Management Systems, while closely monitoring performance, targets, financials, debtors and work-in-progress. All whilst managing, developing and supporting your team, ensuring recruitment, training and performance management are delivered to the highest standards.
What You Will Bring
- You will need to bring significant experience - ideally more than a decade - in the Mobile Telecommunications industry, particularly within large rollout programmes.
- You must be confident managing teams, budgets and contract-level P&L, with a strong commercial mindset and the ability to assess risk effectively.
- Strong communication and interpersonal skills are essential, as you will be working proactively with clients, internal stakeholders, subcontractors and senior leaders.
- The role calls for someone who is naturally organised, detail-driven and able to juggle multiple priorities within a fast-paced environment.
- A full driving licence is required, as you will be required to travel to clients' offices & sites as required.
If you are an experienced telecoms professional who enjoys working with clients, leading people and delivering complex programmes, we would love to hear from you.
Mitie Telecoms are looking for an experienced and commercially focused Client Programme Manager to strengthen our team. This is a key role for someone who thrives on building strong client relationships, delivering large-scale telecoms programmes and driving continuous improvement across complex operations.
Client Programme Manager employer: Mitie Group plc.
At Mitie, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Client Programme Manager, you will benefit from extensive professional development opportunities while working in a supportive environment that values your contributions. Our offices in Cheltenham, Birmingham, Manchester, Doncaster, and Glasgow provide a vibrant backdrop for your career, ensuring you are part of a team dedicated to delivering excellence in the telecoms industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Programme Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or clients on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and recent developments in the telecoms sector. This will help you tailor your responses and show that you’re genuinely interested in the role and the company.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Programme Manager. Highlight your successes in managing teams and budgets, and be prepared to discuss how you’ve driven growth in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Mitie Telecoms and contributing to our exciting projects.
We think you need these skills to ace Client Programme Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Programme Manager. Highlight your experience in managing telecoms projects and client relationships, and don’t forget to showcase your commercial mindset!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed large rollout programmes and built strong client partnerships.
Showcase Your Team Management Skills:Since this role involves leading a team, make sure to highlight your experience in recruitment, training, and performance management. We want to see how you’ve developed teams to achieve high standards in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent we’re looking to bring on board!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Client Inside Out
Before the interview, research the company and its clients thoroughly. Understand their needs, challenges, and how the role of Client Programme Manager fits into their strategy. This will help you demonstrate your ability to build strong partnerships and provide strategic guidance.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with managing large rollout programmes in the Mobile Telecommunications industry. Prepare specific examples that highlight your ability to scope, plan, and oversee projects while keeping them on track and within budget.
✨Demonstrate Strong Communication Abilities
Since this role requires excellent interpersonal skills, practice articulating your thoughts clearly. Think of scenarios where you've effectively resolved issues or collaborated with various stakeholders, as these examples will showcase your communication prowess.
✨Highlight Your Leadership Experience
As a Client Programme Manager, you'll be managing teams. Be prepared to discuss your leadership style, how you support team development, and your approach to performance management. Share success stories that illustrate your ability to lead and motivate others.
