Client-Facing Facilities Helpdesk Advisor

Client-Facing Facilities Helpdesk Advisor

Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Mitie Group plc.

At a Glance

  • Tasks: Assist clients with maintenance requests and manage administrative records.
  • Company: Join Mitie Group plc, a leader in customer service and facilities management.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Dynamic work environment with plenty of opportunities to learn and develop.
  • Why this job: Be the voice of support, making a difference in clients' experiences every day.
  • Qualifications: Strong communication skills and customer service experience are essential.

The predicted salary is between 22000 - 28000 Β£ per year.

Mitie Group plc. is seeking a Customer Service Advisor to join their team at the Mitie TSOC in Wythenshawe. The advisor will handle incoming calls from clients about maintenance requests, providing professional support and managing administrative records.

The ideal candidate should possess:

  • Strong communication skills
  • Customer service experience
  • Proficiency in Microsoft Excel

This role requires adaptability and a positive approach in a dynamic environment.

Client-Facing Facilities Helpdesk Advisor employer: Mitie Group plc.

Mitie Group plc. is an excellent employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth. Located in Wythenshawe, the company offers a dynamic environment where team members can thrive while delivering exceptional customer service. With a focus on employee well-being and development, Mitie ensures that every staff member feels valued and empowered to succeed.

Mitie Group plc.

Contact Details:

Mitie Group plc. Recruitment Team

We think you need these skills to ace Client-Facing Facilities Helpdesk Advisor

Customer Service Experience
Strong Communication Skills
Proficiency in Microsoft Excel
Adaptability
Professional Support
Administrative Record Management
Dynamic Environment Management