Support Security Officer in City of Westminster

Main Duties Operations

• To protect our customer's property, people and/or assets by providing services in direct accordance with the sites published Assignment Instructions (AI's) and subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Be aware of and comply every aspect of policies and relevant legal and regulatory requirements as directed by the Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published (AI's).
• Proactively refer to and review the published AI's, thus familiarising oneself to any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately .
• Work in a systematic, methodology and orderly way
• Training Fully and satisfactorily complete all required capability training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work goal and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to promptly report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and demanding customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate responsibility to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents.

Requirements

• Are you looking for a flexible role to fit around other weekly obligation? Would you like to earn £14.80ph for a minimum of 8 hours per week covering absence and holidays? Do you live in the NW London/Middlesex area? Please do not apply if not. Can you work anywhere from Northolt to Central London? Are you able to stand to meet and greet staff members and visitors alike? Are you able to carry out patrols to a pre-established standard?
• Previous Security Experience
• Front Line SIA License essential
• SIA CCTV Licence desirable
• SC Clearance desirable