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- Tasks: Join our team to maintain and install Fire & Security Systems across South West London.
- Company: FAFS Fire & Security, a leader in innovative safety solutions.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a difference by ensuring safety and security for communities.
- Qualifications: 2+ years in Fire & Security installation and a full UK driving licence.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
FAFS Fire & Security specialises in designing, installing, commissioning, and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking for a new Minor Works Engineer, specifically covering the London region. FAFS Minor Works Engineers work with the Minor Works / DRS Team on remedials, repairs, investigations, small installations, critical failures, take-over service support, from inception through to completion on Fire Alarm and Security Systems. You will strive to deliver world-class customer service and exceed customers' expectations.
Responsibilities
- Liaise with the Minor Works and Service Desk on all troublesome sites, including any critical issues.
- Work closely with subcontract labour and onsite clients.
- Maintain Fire & Security Systems in your region when demand requires.
- Ensure effective communication with customers and schedulers when planning site visits.
- Utilise all customer portals as directed in accordance with the customer requirements.
- Assist the team with any other works.
- From time to time, you may be required to support the Service Engineers on particular jobs and occasionally work slightly out of your designated postcode area.
- Plan and respond to routine and reactive call visits in your area.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs.
Qualifications
- Good all-round knowledge of Fire and Security Systems.
- Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years).
- Technical background in the electrical/electronic industry.
- Experience in front-line customer contact preferred.
- Knowledge of current industry standards and able to commission multi-disciplined systems.
- Self-motivated and able to organise workload, with the ability to work on own initiative.
- Highly organised, professional and computer literate.
- Full UK Driving Licence with good driving experience.
- Be able to pass security and background checks for access to customers' premises.
Minor Works Engineer in City of Westminster employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Minor Works Engineer in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the Fire & Security industry. Attend local events or join online forums where you can meet potential employers and learn about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience with Fire Detection and Alarm Systems. Share specific examples of how you've tackled challenges in previous roles to demonstrate your expertise.
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t wait for the perfect moment. Apply right away and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for the unexpected! Brush up on your technical knowledge and customer service skills before interviews. You might be asked to solve a problem on the spot or discuss how you would handle a tricky client situation. Being ready will set you apart from the competition!
We think you need these skills to ace Minor Works Engineer in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Fire and Security Systems. We want to see how your skills match the role of a Minor Works Engineer, so don’t be shy about showcasing relevant projects or responsibilities you've had in previous jobs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with FAFS and how you can contribute to our mission of delivering world-class customer service. Keep it concise but impactful!
Show Off Your Communication Skills: Since you'll be liaising with clients and subcontractors, it's important to demonstrate your communication skills in your application. Use clear and professional language, and maybe even share an example of how you’ve effectively communicated in a past role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MITIE GROUP PLC
✨Know Your Fire & Security Systems
Make sure you brush up on your knowledge of fire and security systems before the interview. Be ready to discuss your previous experience in installations and maintenance, as well as any relevant industry standards. This will show that you’re not just familiar with the basics but also have a solid understanding of the technical aspects.
✨Demonstrate Customer Service Skills
Since this role involves front-line customer contact, be prepared to share examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs or resolve an issue. This will highlight your commitment to exceeding customer expectations.
✨Show Your Organisational Skills
As a Minor Works Engineer, you'll need to manage your workload effectively. During the interview, talk about how you prioritise tasks and organise your schedule. You might even want to mention any tools or methods you use to stay organised, as this will demonstrate your self-motivation and ability to work independently.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, ongoing projects, or training opportunities. Asking questions shows your genuine interest in the role and helps you assess if the company is the right fit for you.
