Guest Services Receptionist
Location: Central London Salary: £17.00 / hour Hours: 35 hours, Monday-Friday between 07:00am - 16:30pm (shift pattern) Reporting to: UK Head of Customer and Colleague Experience Be the reason every guest feels instantly welcome At Signature, we do more than welcome people - we create memorable experiences from the moment they arrive. We're looking for an experienced Receptionist who brings the warmth, polish and instinctive service you would expect from five-star hospitality.
Based in a prestigious corporate workplace, you'll be the face of the building - anticipating needs, building trusted relationships and making every visitor and colleague feel recognised, valued and looked after.
This is not simply reception. It's hosting with personality, purpose and Signature flair.
What you'll bring to life
- Create brilliant first impressions through warm, confident and personalised welcomes
- Own the guest journey from arrival to departure, making every interaction feel seamless
- Host VIPs and high-profile guests with discretion, confidence and exceptional attention to detail
- Prepare meeting rooms and event spaces so they are polished, purposeful and ready to impress
- Keep reception and shared spaces looking immaculate throughout the day
- Support mail management and other administrative tasks that keep the building running smoothly
- Spot what is needed before being asked and work closely with workplace and facilities colleagues to make it happen
Have experience in hospitality, customer service or corporate reception
- Connect naturally with people and communicate with warmth and confidence
- Take real pride in your presentation and the spaces around you
- Bring energy, initiative and a genuine "how can I help?" mindset
- Are comfortable using workplace technology, including Outlook and Teams
A competitive salary designed to attract outstanding hospitality talent
- Professional training, mentoring and development
- Clear career pathways into senior guest services and workplace experience roles
- The opportunity to bring five-star hospitality to a high-end corporate environment
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Receptionist in City of London employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
