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- Tasks: Lead and manage a dynamic portering team to ensure efficient patient movement and waste management.
- Company: Join a vital healthcare facility dedicated to enhancing patient experience.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in portering or logistics, with strong communication and people skills.
- Other info: Work in a fast-paced, 24/7 environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
As a Portering Manager, you will be responsible for the efficient and safe management of all portering services within the hospital, with a primary focus on patient movement and waste management. This also includes the coordination, supervision, and development of a large team of porters to ensure timely and compassionate transportation of patients, as well as the effective movement of equipment, specimens, waste, and supplies. The role is critical to supporting clinical services, enhancing patient experience, and maintaining the smooth operation of a busy healthcare facility operating 24/7.
Main Responsibilities
- Lead, recruit, train, and develop a large portering team, creating a high-performance culture focused on professionalism, wellbeing and patient-centred service.
- Manage staff rotas across a 24/7 operation, ensuring optimal staffing levels and fair application of HR policies, performance management, and succession planning.
- Oversee the central portering control room to ensure efficient task allocation, dispatch, and tracking, maintaining strong service levels across all hospital departments.
- Ensure the safe and timely movement of equipment, specimens, medical gases, waste, supplies, and other key items, maintaining compliance with infection control, COSHH, and health & safety standards.
- Monitor, report, and improve performance against KPIs and SLAs, conducting regular audits and implementing service improvements where required.
- Manage departmental budgets, equipment maintenance, and resource utilisation, identifying opportunities for efficiency savings and improved service delivery.
- Build strong relationships with clinical teams, estates, security, and external contractors, acting as the main point of contact for portering and waste-related issues.
- Oversee waste management operations and contracts, ensuring compliance, addressing service failures, and delivering waste-related improvement projects across the organisation.
What we're looking for
- Experience as a Portering Supervisor/Manager, or equivalent (Logistics)
- Exposure of operating within a hospital environment.
- Excellent communication skills.
- Strong people skills.
Portering Manager in City of London employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portering Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in hospitals. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the hospital's values and recent initiatives. Tailor your answers to show how your experience aligns with their goals, especially around patient care and team management. We want to see that you’re not just a fit for the role, but for the culture too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you that Portering Manager role!
We think you need these skills to ace Portering Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and working in a hospital environment. We want to see how your skills align with the role of Portering Manager, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how your leadership style can create a high-performance culture. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to mention any experience you have in building relationships with clinical teams or managing staff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at MITIE GROUP PLC
✨Know Your Stuff
Make sure you understand the ins and outs of portering services, especially in a hospital setting. Brush up on patient movement protocols, waste management standards, and the importance of compliance with health and safety regulations. This knowledge will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Portering Manager, you'll be leading a large team. Prepare examples of how you've successfully recruited, trained, and developed staff in the past. Highlight your ability to create a high-performance culture and how you handle performance management and succession planning.
✨Demonstrate Your Communication Prowess
Strong communication skills are key in this role. Be ready to discuss how you've built relationships with clinical teams and other departments. Share specific instances where your communication made a difference in service delivery or team dynamics.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like managing staff rotas or addressing service failures. Think through potential challenges you might face and how you'd tackle them. This will demonstrate your problem-solving skills and readiness for the role.
