At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development, plus paid breaks!
- Why this job: Make a real difference in your community by keeping stores safe and secure.
- Qualifications: SIA licence preferred; must have a 5-year checkable history.
The predicted salary is between 27500 - 30000 € per year.
Pay rate: £13.23 Various Shifts (to be discussed at interview). Area of cover will include Springfield, South Woodham Ferrers, Canvey Island, East Mayne; other locations may be required. Own transport will be necessary.
Job Overview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence.
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Retail Security Officer in Chelmsford employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, we offer comprehensive training programmes, apprenticeship schemes, and clear progression opportunities, all while fostering a supportive work culture. Located in vibrant areas such as Springfield and Canvey Island, our Relief Retail Security Officers enjoy competitive pay, generous benefits, and the chance to make a meaningful impact in their communities.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Mitie and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating a safe shopping environment and delivering top-notch customer service.
✨Tip Number 3
Dress the part! First impressions matter, especially in security roles. Wear smart attire that reflects professionalism and readiness to take on the responsibilities of a Retail Security Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mitie.
We think you need these skills to ace Relief Retail Security Officer in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail security or customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Relief Retail Security Officer role. Keep it friendly and professional, and let us know what excites you about working with us at Mitie.
Be Honest About Your History:Remember, we need a full 5-year checkable employment/education history. Be upfront about your background; honesty is key! If there are gaps, just explain them briefly in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Retail Security Officer. Familiarise yourself with the key duties like delivering customer service, conducting patrols, and liaising with store management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you've successfully handled difficult situations or provided outstanding service. This will demonstrate your ability to create a safe and welcoming environment for customers and colleagues alike.
✨Be Ready to Discuss Your SIA Licence
If you hold a current SIA licence, be prepared to discuss how it has equipped you for the role. If you don’t have one yet, express your willingness to obtain it and highlight any relevant training or experience that showcases your commitment to safety and security.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the company culture, training programmes, or how they support their security officers. This shows that you’re not just interested in the job, but also in how you can grow within the company.
