At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance with regulations.
- Company: Join a leading security firm dedicated to safety and professionalism.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Other info: Dynamic role with a focus on personal development and teamwork.
- Why this job: Make a real difference in people's lives by ensuring their safety every day.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 28000 £ per year.
To protect our customers’ property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties – Operations
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with Industry and Statutory Legislation (obtain a front‑line licence in either Security Guarding or Door Supervision) and wear it at all times while carrying out duties.
- The Customer also requires a CCTV PSS SIA Licence. Additional courses are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure licence is renewed 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and the Communication Centre to report all incidents.
Qualifications
- Previous Security Experience
- SIA Licence
- SC Clearance (desirable)
Retail Security Officer - Protect, Monitor & Ensure Safety in Chatham employer: Mitie Group plc.
As a Retail Security Officer with us, you will be part of a dedicated team that prioritises safety and security in a dynamic retail environment. We offer comprehensive training and development opportunities to enhance your skills and career progression, alongside a supportive work culture that values your contributions. Located in a vibrant area, our company provides a unique chance to make a meaningful impact while enjoying competitive benefits and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer - Protect, Monitor & Ensure Safety in Chatham
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can show how your skills align with their mission. Plus, it’ll help you feel more confident when discussing how you can contribute to their security team.
✨Tip Number 2
Practice common interview questions related to security roles. Think about scenarios where you've had to handle difficult situations or emergencies. We want you to be ready to showcase your problem-solving skills and professionalism!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Wear smart attire that reflects your professionalism and readiness to take on the responsibilities of a Retail Security Officer.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Security Officer - Protect, Monitor & Ensure Safety in Chatham
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what a Retail Security Officer does. Familiarise yourself with the key responsibilities and requirements in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Experience:When detailing your previous security experience, be specific! Highlight any relevant roles or training you've had, especially those that align with the duties mentioned in the job description. We want to see how your background makes you the perfect fit for our team.
Be Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through. Share your passion for security and safety, and why you want to join us at StudySmarter. A personal touch can make your application stand out!
Apply Through Our Website:Once you’ve polished your application, make sure to submit it through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any specific security protocols and be ready to discuss how you would comply with them in various scenarios.
✨Showcase Your Training Commitment
Highlight your willingness to undertake additional training and continuous self-development. Be prepared to discuss any relevant courses you've completed or plan to take, especially those related to security and health & safety regulations.
✨Demonstrate Situational Awareness
During the interview, provide examples of how you've handled challenging situations in the past. Emphasise your ability to stay alert and respond appropriately to potential threats or hazards, showcasing your common sense and initiative.
✨Emphasise Professional Conduct
Security roles often involve dealing with difficult customers or situations. Be ready to share instances where you've maintained professionalism under pressure. This will demonstrate your capability to handle the responsibilities of a Retail Security Officer effectively.
