At a Glance
- Tasks: Monitor and manage security incidents using CCTV technology in a dynamic control room.
- Company: Join a leading security team dedicated to ensuring safety and guest experience.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Exciting role with a focus on teamwork and proactive problem-solving.
- Why this job: Be the frontline of security, making a real difference in a vibrant environment.
- Qualifications: Strong communication skills, ability to work under pressure, and a valid CCTV SIA Licence.
The predicted salary is between 22950 - 28050 £ per year.
Job Overview
Working in partnership with all areas of the business to deliver the smooth and effective day to day running of the site based Security Control room.
To keep the Security Site Manager/Supervisor informed of incidents, and to ensure that agreed levels of service and contractual requirements are achieved as a minimum.
Responsible for the cohesive delivery of Security related incident acting as the heart of the Centre for all operational response to incidents.
This position will involve effectively managing the effective response to all incidents in the centre, acting as part of the team and leading by example whilst ensuring that the centre offers our guests a superb experience consistently.
You will work closely with our Security, Housekeeping and M&E departments in the centres incident management, being the first point of contact for a variety of stakeholders such as guests, Brand Partners, businesses, and contractors.
Main Duties
- To effectively co-ordinate the response of teams to incidents reported into the control room.
- To ensure that all critical alarms are actioned in a timely manner.
- To maintain a key element of the Control Room function by utilising the technology available to ensure that as far as possible the building remains secure and any suspicious activity is noted and communicated in line with standard operating procedures.
- To ensure that all incidents, which occur during the course of your duties, are reported promptly and recorded within the guidelines set and efficiently dealt with.
- Report any incidents that need escalation to the Emergency Services, recording all incident in the MERLIN platform.
- To assist in preventing unauthorised access/egress through Service Yards.
- To ensure that the strict procedures for the removal of goods are maintained at all times.
- To conduct a patrol of the premises using CCTV internally noting results in the patrol book.
To work smart demonstrating a pro-active work ethic, motivating the team spirit and maintaining good morale to ensure the best performance always ensuring levels of motivation are maintained throughout the workforce.
- Ensure full compliance with site policies and procedures in line with the Assignment Instructions.
- To monitor access and egress of personnel and respond to breaches.
To maintain and monitor all emergency systems and to efficiently and efficiently deal with emergencies/evacuations.
- To be responsible for the administration, issue and return of all keys and radio communication equipment, BWV and to assist in the access card production process.
- Gathering, delivering and utilising both open source and restricted intelligence from police teams and other sources.
- Creating and maintaining intelligence updates for the security team.
- To ensure integrity of the security systems is maintained.
- To ensure that the removal of goods and permit to work procedures are maintained at all times.
- To comply with data protection guidelines regarding disclosure of personal and confidential information held on the security databases.
- To ensure all incoming telephone calls are answered in a timely manner and to take over the switchboard after 19:00 hours.
- To ensure work area is kept clean and tidy at all times.
- To ensure any queries in the first instance are referred to the supervisor on shift.
- To ensure that all security cards are locked away.
- To ensure the filing is completed during the day
- What we are looking for
- Skills & Good communication skills, both written and oral.
- Ability to operate in a pressurised environment.
- Excellent time management.
- Attention to detail and proactive.
- Demonstrable proactive and professional approach to security.
- Ability to work under own initiative and also as a member of a team
- Experience in working within a team as well as on your own – essential
- Knowledge of health and safety legislation and policy
- Corporate experience preferred but not
- Previous experience within a similar role.
- CCTV SIA Licence is required
- #J-18808-Ljbffr
CCTV Officer employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Officer
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time CCTV Officer candidates.
✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the CCTV Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace CCTV Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
