At a Glance
- Tasks: Ensure safety and security while engaging with guests at a vibrant retail site.
- Company: Join a leading security team dedicated to creating memorable experiences.
- Benefits: Flexible shifts, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a difference by keeping guests safe and enhancing their shopping experience.
- Qualifications: Previous security experience and SIA licence required.
The predicted salary is between 11.7 - 14.3 £ per hour.
A Relief Security Officer is required at a large mixed use retail site near Broadstairs in Kent on an 8 hours per week minimum fixed term contract.
This varied role offers the opportunity to engage with our guests to create a memorable shopping and leisure experience, as well as keeping the site safe and secure for both guests and staff.
Both day and night work is required, with shifts typically 12 hours.
The role requires flexibility, however usually there will be notice in advance of the required hours of work.
- Job Overview
- To protect our customer's property, people and assets by providing security services in accordance with the site Assignment Instructions (AI's).
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability.
- To undertake periodic training to ensure you keep up to date with organisational, client and industry standards.
Main Duties
- Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the line and Contract Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory which must be worn at all times whilst carrying out your duties.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately.
- Work in a systematic, methodology and orderly way.
Training provided
- Guest Experience, how we conduct ourselves and our business, Control Room duties and site specific security and practices
- We use a range of technology to achieve key work objectives and administration.
- Security and Health & Safety
- Look out for, and to report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- To maintain professional conduct in the face of difficult situations and challenging guests.
- Complete regular patrols around site, reporting issues with safety, security or anything that may impact Centre operations
- Engage with guests, answering queries and being a polite and friendly presence
- Attend First Aid incidents
- Act as a visible deterrent
- Provide clear instruction to guests in an emergency or otherwise unsafe situation
- Complete CCTV duties in the Control room
- Complete accurate, detailed reporting as soon as possible after any incident, which can then be used as part of the Incident Report process.
- To follow the escalation and reporting processes in event of an emergency or other serious incident.
- What we are looking for
- Good customer service and ability to engage with a range of people
- Ability to stay calm under pressure
- Good communication skills
- Previous Security Experience is essential
- Current Door Supervision and preferably CCTV SIA Licence
- #J-18808-Ljbffr
Relief Security Officer in Broadstairs employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Broadstairs
✨Get Involved with Local Security Events
Check out local security forums or events happening in your area. These gatherings are great for meeting pros in the field, getting insider info about temporary roles, and building your visibility in the security-services community.
✨Connect with Security Suppliers and Agencies
Temporary positions in security often come from agencies that specialise in placing candidates. Reach out to these agencies directly and let them know you’re available. Often, they can put you forward for roles faster than traditional job applications!
✨Keep Your Skills Up to Date
Stay sharp with your security knowledge! Consider brushing up on your certifications or attending short courses that might be relevant to temporary roles. This will show potential employers, like Mitie Group plc., that you’re committed and ready to hit the ground running.
✨Don't Forget to Apply on Our Website!
When you find roles that catch your eye, don’t forget to apply through our website! It streamlines the process and increases your chances of getting noticed. Agencies love it when candidates show initiative!
We think you need these skills to ace Relief Security Officer in Broadstairs
Some tips for your application 🫡
Show Off Your Security Skills:When applying for a temporary role in security services, make sure to highlight any relevant skills or certifications you have—like SIA (Security Industry Authority) licences or first aid training. We want to see your qualifications shine through so that we know you’re ready to jump in and keep things safe!
Tailor That CV for Security:Your CV should reflect your experience directly related to security services. Include any past roles where you’ve managed safety, handled security equipment, or dealt with incident responses. Let’s make sure it’s bespoke to show that you're the perfect fit for the type of environment we work in at Mitie Group plc..
Stay Clear on Availability:Since it’s a temporary position, we really need to know when you’re available to start and how flexible you can be with your hours. Be upfront about your schedule in your cover letter so we can assess whether it fits our needs. It’ll save us both a lot of time!
Use Real Examples in Your Cover Letter:Don’t just tell us you're attentive and reliable; share specific experiences that demonstrate those traits. Reference real incidents where you’ve successfully de-escalated a situation or dealt with a challenging scenario. This is your chance to show us what you’d bring to the table at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Understanding Protocols
In the security services industry, it’s crucial to familiarise yourself with the relevant protocols and regulations in your area. Brush up on emergency procedures and reporting protocols, as interviewers might ask you scenario-based questions to assess your readiness for on-the-job situations.
✨Highlighting Flexibility
As this is a temporary role, emphasise your adaptability and willingness to jump in wherever needed. Talk about any previous temporary positions where you've successfully adjusted to new environments, showcasing your ability to handle diverse situations.
✨Showcasing Communication Skills
Good communication is key in security services, whether it's to de-escalate a situation or effectively report incidents. Be prepared to demonstrate your ability to communicate clearly and calmly, possibly through role-playing scenarios during the interview.
✨Knowledge of Security Tools
Familiarise yourself with the tools commonly used in security services, such as surveillance systems or access control software. If you've had experience with any specific technologies, be sure to mention them, as this could set you apart from other candidates.
