At a Glance
- Tasks: Be the friendly face of our team, managing inquiries and access control.
- Company: Join a dynamic team at MoD Abbey Wood, delivering top-notch services.
- Benefits: Part-time hours with competitive salary and training provided.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Make a difference in a vital role while gaining valuable experience.
- Qualifications: Reliability, good communication skills, and basic IT knowledge are essential.
The predicted salary is between 17533 - 17533 £ per year.
An exciting opportunity has arisen to join an experienced and versatile team, delivering top-notch services at MoD Abbey Wood. We are seeking a part-time, enthusiastic, and adaptable Receptionist, responsible for Access Control. The successful candidate will have the professional capability to multitask and carry out a variety of tasks to ensure smooth day-to-day Reception Services, including assisting with access control at the visitor car park when needed. Training will be provided where necessary.
Main Duties
- Providing reception services as the first point of contact for general inquiries and all persons wishing to enter the facility.
- Assisting with the controlled access of entitled personnel onto the site.
- Helping at the visitor car park when required.
- Covering for other team members and performing building management and access control duties.
The successful candidate will be expected to actively promote a safe working culture and adhere to health and safety procedures, processes, and laws. We are looking for a reliable, trustworthy, competent, and physically fit individual who can work independently and as part of a team. The ideal candidate will be confident, self-motivated, and able to use their initiative while being highly responsive to company and customer needs. A proactive, consistent approach is key, with the ability to quickly adapt to the changing needs of the business.
Additional qualities include:
- The capability to multitask.
- A working knowledge of health and safety requirements.
- Effective interpersonal communication skills.
- A flexible approach to shifting priorities.
- Good customer-facing abilities.
- Basic IT literacy in Microsoft applications.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals. Proof of right to work in the UK is essential. Required to wear approved company work wear.
Receptionist in Bristol employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bristol
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Mitie Group plc. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Mitie Group plc. and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Mitie Group plc..
Get Familiar with Our Brand:Before applying, take some time to learn about Mitie Group plc. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Mitie Group plc.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Mitie Group plc..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Mitie Group plc. will surely appreciate.
