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For Companies At a Glance
- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Aldi's dynamic team as a Retail Security Officer.
- Benefits: Earn £12.71 per hour with flexible shifts on weekends.
- Other info: Opportunity to work in a supportive team with career growth potential.
- Why this job: Make a real difference in a vibrant retail environment while developing your skills.
- Qualifications: Retail security experience and excellent communication skills are essential.
The predicted salary is between 26400 - 26400 £ per year.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Main Duties
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- A Full UK Driving licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Part Time Retail Security Officer in Bridgend employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Security Officer in Bridgend
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aldi and their values. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your conflict resolution skills! Since this role involves dealing with difficult situations, think of examples from your past experiences where you've successfully diffused tension. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can help convey your commitment to the role and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace Part Time Retail Security Officer in Bridgend
Some tips for your application 🫡
Show Your Security Experience: Make sure to highlight any previous retail security experience in your application. We want to see how you've handled tough situations and what skills you bring to the table!
Flexibility is Key: Since the role requires a flexible approach to work, mention your availability and willingness to adapt to different shifts and locations. We love team players who can roll with the punches!
Communication Skills Matter: Your written application should reflect your excellent communication skills. Use clear and concise language, and don’t forget to showcase your ability to mediate and resolve conflicts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key duties mentioned in the job description, like conflict resolution and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated in challenging situations. Whether it’s diffusing a conflict or liaising with management, having specific anecdotes ready will highlight your capabilities.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible approach to work and being a team player. Be ready to discuss how you've adapted to changing work patterns in previous roles and how you collaborate with others. This will show that you can fit into their dynamic environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your conflict resolution skills. Think about potential situations you might face as a Retail Security Officer and how you would handle them. Practising these scenarios will help you respond confidently during the interview.