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- Tasks: Maintain and service Fire & Security systems across the UK for top clients.
- Company: Join Mitie Fire & Security, a fast-growing leader in the industry.
- Benefits: Competitive salary, vehicle allowance, vibrant culture, and career progression.
- Other info: Empowering environment with training and development opportunities.
- Why this job: Be part of a dedicated team making a real difference in safety and security.
- Qualifications: Technical background in electrical/electronic industry and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Mitie Fire & Security, where innovation meets dedication! We are looking for passionate and experienced Fire & Security Engineers to work on our renowned clients’ sites across the UK. We are one of the fastest-growing companies in the industry, pride ourselves on delivering excellence from initial design to long-term maintenance. Our employees are our greatest asset and we empower them with the tools they need to succeed.
Responsibilities:
- Maintain Fire & Security systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and reactive call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Manage your stock levels with support from the Stores team.
- Attend training sessions as required.
- Attend Engineering team meetings as required.
- Identify personal training and development needs to provide the best possible customer service.
Systems We Work With:
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
Qualifications:
- A technical background in the electrical/electronic industry.
- Good all‑round knowledge of Fire and Security Systems.
- Experience of front‑line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
Benefits: competitive salary, vehicle allowance and more. We offer a vibrant company culture, career progression opportunities and a comprehensive benefits package.
Fire & Security Service Engineer in Bournemouth employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local meetups or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! If you have experience with specific systems like Gent or Hikvision, make sure to highlight that in conversations. Bring along any relevant certifications or training records to back up your expertise.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to companies like Mitie Fire & Security through our website. Express your interest and ask about upcoming opportunities – it shows initiative!
✨Tip Number 4
Prepare for interviews by brushing up on your customer service skills. Think of examples where you've gone above and beyond for clients, as this is key in our industry. Practice makes perfect, so do some mock interviews with friends!
We think you need these skills to ace Fire & Security Service Engineer in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Fire and Security systems. We want to see how your skills match up with what we do at Mitie Fire & Security, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the Fire & Security industry and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Show Off Your Customer Service Skills: Since we value exceptional customer service, make sure to include examples of how you've gone above and beyond for clients in your application. We want to know how you handle front-line contact and maintain effective communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent and Galaxy. Being able to discuss these systems confidently will show your technical knowledge and passion for the role.
✨Customer Service Focus
Since front-line customer contact is preferred, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or went the extra mile for a client.
✨Organisational Skills Matter
Highlight your organisational skills during the interview. Be ready to discuss how you manage your time and stock levels effectively, especially when responding to service calls or planning site visits.
✨Dress to Impress
A professional and presentable demeanour is key. Make sure you dress appropriately for the interview, as first impressions count. It shows that you take the opportunity seriously and respect the company culture.