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- Tasks: Ensure safety and security while delivering top-notch customer service at Ikea Leeds.
- Company: Join Mitie, a leader in security services with a focus on teamwork.
- Benefits: Earn £12.60 per hour, enjoy free parking, and flexible shifts.
- Why this job: Make a difference in a vibrant retail environment while developing your skills.
- Qualifications: Previous security experience and an SIA licence preferred; training available.
- Other info: Great career growth opportunities and a supportive team atmosphere.
The predicted salary is between 10 - 15 £ per hour.
Region: West Yorkshire. Location: Ikea Leeds. Pay rate: £12.60. Hours: Various shifts (including weekends). Free parking and great access by public transport.
Job Overview: Mitie is looking for a Retail Security Officer for a prestigious client in the Leeds area who can deliver exceptional customer service whilst creating a safe and secure shopping environment for all. A full background check will be completed including a full 5‑year employment/education history. Ideally you will already hold an SIA licence including CCTV, however, SIA training can be provided for the successful candidate.
General Responsibilities:
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
- Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self‑development.
Main Duties:
- Operations: Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training:
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety:
- Look out for and immediately report any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report all incidents.
What we are looking for:
- Previous Security Experience
- SIA Licence
- SC Clearance desirable
Security Officer in Batley employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Batley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching Mitie and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating a safe shopping environment at Ikea Leeds.
✨Tip Number 3
Dress the part! First impressions matter, especially in security. Wear smart attire to your interview to convey professionalism and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Mitie.
We think you need these skills to ace Security Officer in Batley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Security Officer role. Highlight any relevant experience, especially in retail security or customer service, and don’t forget to mention your SIA licence if you have one!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Ikea Leeds. Mention your commitment to safety and customer service, and how you can contribute to a secure shopping environment.
Showcase Your Skills: In your application, be sure to showcase skills that align with the job description, like attention to detail, communication, and problem-solving. These are key for a Security Officer, so let us know how you’ve demonstrated these in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at MITIE GROUP PLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the job description and the responsibilities of a Security Officer. Understand the importance of customer service in a retail environment and be ready to discuss how you can contribute to creating a safe shopping experience.
✨Show Off Your Experience
If you have previous security experience, be prepared to share specific examples of how you've handled challenging situations. Highlight any relevant training or certifications, especially your SIA licence, and explain how they make you a great fit for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security and customer service. Practice responding to scenarios where you need to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.