At a Glance
- Tasks: Provide security cover across diverse sites and ensure safety and customer service.
- Company: Join Mitie Security, a leader in the security industry with a supportive culture.
- Benefits: Competitive pay, flexible shifts, ongoing training, and career progression.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Enjoy variety in your role while making a real difference in safety.
- Qualifications: Valid SIA licence and strong communication skills required.
The predicted salary is between 26400 - 28800 € per year.
Location: Atherstone, Nuneaton, Hinckley, Tamworth & Ashby-de-la-Zouch (Multi-site role)
Pay Rate: £12.71
Job Type: Full-time | Permanent | Flexible shifts (days, nights, weekends)
Join Mitie Security – Build a Career That Moves With You
Are you a professional and flexible Security Officer looking for a varied and rewarding role? Mitie Security is recruiting a Security Support Officer to provide cover across multiple client sites in the Midlands. This role is perfect for someone who enjoys variety, thrives in different environments, and takes pride in delivering high standards of safety, security, and customer service.
What You'll Be Doing
- Providing security cover across a variety of sites including retail, corporate, and industrial locations
- Conducting regular internal and external patrols to ensure site safety
- Monitoring CCTV systems in line with legal and company procedures
- Managing access control, including issuing passes and verifying identification
- Greeting visitors, contractors, and staff in a professional manner
- Responding to alarms, incidents, and emergencies quickly and effectively
- Writing clear and accurate incident and shift reports
- Escalating issues to supervisors, clients, or emergency services when required
- Ensuring all security procedures and assignment instructions are followed
- Locking and unlocking buildings and securing premises
- Performing key holding and alarm response duties (where required)
- Supporting health & safety compliance and reporting hazards
- Carrying out bag searches and vehicle checks (where applicable)
- Assisting with crowd management and conflict resolution
- Acting as a visible deterrent to theft, anti-social behaviour, and security breaches
- Supporting front-of-house and reception duties when needed
- Adapting quickly to new sites, teams, and client requirements
- Maintaining high standards of professionalism, appearance, and conduct
- Using IT systems for reporting, logging, and communication
- Working both independently and as part of a wider security team
- Providing exceptional customer service at all times
- Representing Mitie and our clients in a positive and professional manner
What We're Looking For
- A valid SIA Licence (Security Guarding or Door Supervisor) – essential
- A flexible and reliable approach to work
- Full UK driving licence and access to a vehicle – strongly preferred
- Strong communication and interpersonal skills
- Ability to remain calm under pressure and handle challenging situations
- Good observational and problem-solving skills
- A professional, confident, and customer-focused attitude
- Willingness to travel between sites as required
- Basic IT skills (incident reporting, emails, systems use)
- Previous security experience – desirable but not essential
Why Join Mitie?
- Competitive pay with regular overtime available
- Flexible shift patterns to suit your lifestyle
- Opportunity to work across a variety of sites and industries
- Ongoing training and upskilling opportunities
- Clear career progression within Mitie Security
- Supportive and inclusive team environment
- Access to employee benefits and wellbeing support
- Uniform and full training provided
Ideal Candidate Profile
- Adaptable and enjoys working in different locations
- Reliable with excellent timekeeping
- Professional and well-presented at all times
- Confident dealing with members of the public
- Proactive with a strong sense of responsibility
- Committed to delivering high standards of service
Application Questions
- Do you hold a valid SIA licence? Please specify type.
- Do you have a full UK driving licence and access to your own vehicle?
- Are you able to travel between Atherstone, Nuneaton, Hinckley, Tamworth, and Ashby?
- What relevant security experience do you have?
- Are you available for flexible shifts including nights and weekends?
- Describe how you would handle a conflict situation.
- Are you comfortable working alone and across different sites?
- Do you have experience using CCTV or access control systems?
- What is your current notice period?
- Why do you want to work for Mitie Security?
If you're ready for a dynamic role with variety and opportunity, apply now with your CV and SIA licence details. Mitie is an equal opportunities employer and welcomes applications from all backgrounds.
Security Support Officer in Atherstone employer: Mitie Group plc.
Mitie Security is an exceptional employer that offers a dynamic and varied role as a Security Support Officer across multiple sites in the Midlands. With competitive pay, flexible shift patterns, and a strong commitment to employee development through ongoing training and clear career progression, Mitie fosters a supportive and inclusive work culture where every team member can thrive. Join us to enjoy the benefits of working in diverse environments while delivering high standards of safety and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Security Support Officer in Atherstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Support Officer role.
✨Tip Number 2
Be ready for the interview! Research Mitie Security and understand their values and what they look for in a candidate. Prepare examples of how you've handled challenging situations or provided excellent customer service in the past.
✨Tip Number 3
Show off your flexibility! Since this role involves working across multiple sites and shifts, highlight your adaptability and willingness to take on different challenges. Let them know you’re ready to jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Mitie team. Don’t miss out on this opportunity!
We think you need these skills to ace Security Support Officer in Atherstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Security Support Officer role. We want to see how your background fits with what we’re looking for, so don’t be shy about showcasing your strengths!
Answer Application Questions Thoughtfully:Take your time to answer the application questions in detail. This is your chance to show us how you handle conflict situations or your experience with CCTV systems. Be specific and give examples where possible!
Show Your Flexibility:Since this role involves flexible shifts across multiple sites, make sure to emphasise your availability and willingness to adapt. We love candidates who can jump into different environments with ease!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you understand the role of a Security Support Officer inside out. Familiarise yourself with the key responsibilities, like conducting patrols and managing access control. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Flexibility
Since this role involves working across multiple sites and different shifts, be prepared to discuss your flexibility. Share examples from your past experiences where you've adapted to new environments or schedules. This will demonstrate that you can handle the variety that comes with the job.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like conflict resolution or responding to emergencies. Think through some scenarios beforehand and outline your approach. This will show that you can remain calm under pressure and are ready to tackle challenges head-on.
✨Dress the Part
First impressions matter, especially in a security role. Dress professionally and ensure you look well-presented. This not only reflects your commitment to high standards but also sets the tone for how you'll represent Mitie and its clients.
