At a Glance
- Tasks: Assist in managing the leisure centre and ensure high standards of service.
- Company: Dynamic leisure centre focused on community engagement and fun.
- Benefits: Competitive salary, flexible hours, and opportunities for personal development.
- Other info: Great opportunity for career growth in a lively environment.
- Why this job: Join a vibrant team and make a difference in your community's leisure experience.
- Qualifications: Experience in management, strong communication skills, and relevant qualifications.
The predicted salary is between 25000 - 30000 € per year.
Location: East Leake Loughborough
Working hours: 37.5 Hours per week
We are recruiting for an Assistant Leisure Centre Manager to assist in the delivery of the leisure service for the client, to open and/or close the Leisure Centre on a rotating shift pattern. You will manage the cleaning and reception teams to ensure a high standard and develop the Activ Kidz brand. You will ensure that the Leisure Centre is kept clean and presentable and manage new and existing bookings, including invoicing. The role requires you to assist in all aspects of health and safety within the Leisure Centre and roll out the monthly toolbox talks to the Leisure Staff.
Additional requirements include:
- Log annual leave, sickness and complete other line manager responsibilities for the cleaning and reception teams.
- Play a pivotal role in the marketing plans for the Leisure Centre by working closely with the Leisure Centre Manager.
- Open and close the Leisure facilities on time in accordance with the site procedures.
- Complete analysis on customer comments each month and make recommendations for improvements.
- Provide cover to the FM team for locking and unlocking the school facilities.
To be successful in the role, you will have relevant experience in a similar role and excellent Microsoft Office skills including Word, Excel and PowerPoint as well as excellent written and verbal communication skills with a keen eye for detail. You will have excellent customer service skills as well as time management skills with the ability to prioritise a changing and demanding workload.
Essential qualifications:
- NPLQ and Pool Plant Qualification
Desirable:
- Gym Level 2
- ASA Level 2 Swim Teaching Qualification
Assistant Manager employer: Mitie Group plc.
As an Assistant Leisure Centre Manager in East Leake Loughborough, you will thrive in a supportive and dynamic work environment that prioritises employee development and teamwork. Our commitment to maintaining high standards of service and cleanliness ensures a rewarding experience for both staff and customers, while our focus on health and safety fosters a culture of care and responsibility. Join us to be part of a vibrant community where your contributions are valued and opportunities for growth are abundant.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leisure management. Think about how you’d handle customer complaints or manage your team effectively. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience in managing teams, health and safety protocols, and customer service excellence. This will give you an edge over other candidates when you apply through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Leisure Centre Manager role. Highlight your relevant experience, especially in managing teams and customer service, as well as any qualifications like NPLQ or Pool Plant. We want to see how you fit into our vision!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the leisure industry and how your skills align with the job description. Don’t forget to mention your experience with health and safety and marketing plans – we love that stuff!
Show Off Your Communication Skills:Since excellent written and verbal communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our team and customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mitie Group plc.
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Assistant Leisure Centre Manager. Familiarise yourself with the job description, especially the key tasks like managing cleaning and reception teams, handling bookings, and ensuring health and safety compliance.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your excellent customer service skills. Think about times when you've gone above and beyond for customers or resolved conflicts effectively, as this role requires a strong focus on customer satisfaction.
✨Demonstrate Your Team Management Experience
Be ready to discuss your experience in managing teams. Share specific instances where you successfully led a team, handled scheduling, or improved team performance, as this will be crucial for managing the cleaning and reception staff.
✨Prepare for Health and Safety Questions
Since health and safety is a big part of the role, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement safety measures and conduct toolbox talks with staff to ensure everyone is informed and compliant.
