Mitie Group plc. is seeking a Control Room Operator in the United Kingdom. The role involves handling alarms, providing customer service, and maintaining accurate incident records while meeting daily KPIs.
You will manage calls, test alarm systems, and log actions with relevant teams. The position requires calmness during incidents and strong knowledge of Office tools, with a view toward training and progression. On-site presence is expected at the Lurgan area.
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Alarm & Incident Control Room Operator (4-on/4-off) employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
