Prison Custody Officer

Prison Custody Officer

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
M

At a Glance

  • Tasks: Ensure prisoner safety, support rehabilitation, and maintain a positive environment at HMP Millsike.
  • Company: Join Mitie Care & Custody, a leader in innovative prison services.
  • Benefits: Enjoy gym access, virtual GP services, and health days for your well-being.
  • Why this job: Make a real difference in lives while developing your career in a state-of-the-art facility.
  • Qualifications: Basic IT skills and excellent communication; empathy is key!
  • Other info: Permanent hours with competitive pay and opportunities for personal growth.

The predicted salary is between 30000 - 42000 Β£ per year.

Overview

We are one Mitie: Delivering seamless, unrivalled service by working together. Built on integrity and trust: Upholding integrity and trust in all actions. Going the extra mile: Committed to excellence in service delivery. Our diversity makes us stronger: Embracing diverse backgrounds to generate innovative ideas. Customer-centric: Partnering with customers to put their needs first.

As a PCO, you will play a crucial role in maintaining the safety, security, and well-being of prisoners at HMP Millsike. You will help maintain high standards of prisoner care, safety, and rehabilitation, and support professionals across health, probation, and related services.

Responsibilities

  • Ensure high standards of prisoner care and support their rehabilitation.
  • Conduct security checks and search procedures on prisoners, staff, and visitors.
  • Promote safer custody and reduce violence.
  • Assist prisoners in preparing for release by maintaining professional relationships with health and probation services and other professionals.
  • Maintain high standards of security and safety while fostering a positive, restorative and rehabilitative environment.
  • Provide support and care for prisoners\’ physical and mental health needs.
  • Use a trauma-informed approach to support prisoners\’ recovery and rehabilitation.
  • Supervise prisoners\’ activities and work assignments to prevent disturbances and maintain order.
  • Communicate effectively with prisoners, adapting language and style to ensure understanding.

Employee Benefits

  • Healthy Eating and Living: Access to the gym and exercise classes such as yoga and Pilates. Low-cost, nutritious meals available at the staff canteen.
  • Electric Minibus Service: Starting six months after commencement, an accessible electric minibus will transport colleagues between Stamford Bridge and the prison, aligning with shift patterns.
  • Virtual GP Service: Unlimited 24/7 virtual GP consultations for employees and their households.
  • Health and Wellbeing Days: Twice-yearly events with health checks, healthy eating information, work-life balance advice, and raffle prizes.
  • Long Service Awards: Certificates, badges, special lunches, and additional leave after five years.
  • Help make a real difference to people9s lives; a career within a brand new state-of-the-art prison; opportunities to develop skills and work with a dedicated team.

Requirements (Qualifications)

  • Basic to intermediate IT skills (Microsoft Excel, Word, Outlook).
  • Excellent communication skills.
  • Ability to interact empathetically with prisoners and maintain professional boundaries.
  • Commitment to maintaining high standards of safety, dignity, and diversity.
  • Previous experience in a custodial or secure environment is preferred but not essential.

If you are passionate about making a difference and want to contribute to a supportive, uplifting environment that helps prisoners unlock their potential, apply now to join Mitie Care & Custody at HMP Millsike.

About HMP Millsike

A New Approach for a New Prison: HMP Millsike is a brand new prison dedicated to transforming lives through a contemporary, evidence-based approach to prison delivery. Our vision is to protect the public while fostering rehabilitation and personal growth and to create a community where individuals can develop the skills and resilience needed for successful reintegration into society.

About Mitie

Mitie Care & Custody is committed to delivering exceptional services and creating a workplace where employees can thrive. Our core values underpin everything we do.

Why Join Us

  • Help make a real difference to people9s lives
  • Opportunity to build your career within a brand new state-of-the-art prison
  • Continuously develop new skills and work with an incredible team
  • Competitive salary and benefits package
  • Permanent contracted hours (42 per week) and access to a broad benefits platform
  • MiDeals Discount Portal and other perks to support wellbeing and manage cost of living
  • Enhanced Maternity & Adoption Pay and Return-to-Work support
  • Free Mitie Shares Scheme and financial planning support

#J-18808-Ljbffr

Prison Custody Officer employer: Mitie Group plc.

At Mitie Care & Custody, we pride ourselves on being an exceptional employer, offering a unique opportunity to work at the brand new HMP Millsike. Our commitment to employee well-being is reflected in our comprehensive benefits package, including access to health and fitness resources, virtual GP services, and professional development opportunities. Join us in making a meaningful impact on the lives of prisoners while working in a supportive and innovative environment that values integrity, diversity, and excellence.
M

Contact Detail:

Mitie Group plc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Prison Custody Officer

✨Tip Number 1

Get to know the company culture! Before your interview, check out Mitie's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Prison Custody Officer, you'll need to interact empathetically with prisoners. Try role-playing scenarios with friends or family to get comfortable with adapting your language and style.

✨Tip Number 3

Showcase your commitment to safety and rehabilitation! Think of examples from your past experiences where you've maintained high standards of care or supported someone's recovery. This will demonstrate your dedication to the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Mitie Care & Custody team at HMP Millsike.

Some tips for your application 🫑

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting prisoners and contributing to their rehabilitation. Share any relevant experiences that highlight your commitment to this important work.

Tailor Your Application: Make sure to tailor your application specifically for the Prison Custody Officer role. Use the job description as a guide and incorporate keywords and phrases that reflect our values, like integrity, trust, and customer-centric service. This shows us you understand what we're all about!

Highlight Communication Skills: Effective communication is key in this role, so be sure to showcase your communication skills in your application. Provide examples of how you've adapted your language or style to connect with different people, especially in challenging situations. We love to see that empathy in action!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about Mitie Care & Custody and what we stand for. We can’t wait to hear from you!

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>