At a Glance
- Tasks: Keep spaces clean and safe while working with a supportive team.
- Company: Join a reputable company focused on teamwork and customer satisfaction.
- Benefits: Enjoy holiday entitlement, pension contributions, and discounts at over 850 retailers.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Basic English communication skills; previous cleaning experience is a plus.
- Other info: Flexible hours and opportunities for recognition and personal growth.
Overview
In your new role as a Cleaning Operative you will ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs. Build your knowledge of the designated cleaning area, when the work needs to be carried out and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements. You will need to undertake successfully all training required to deliver the cleaning role. You will be required to work within a team and can work under their own initiative. You will need to build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
Responsibilities
- Ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs.
- Build knowledge of the designated cleaning area, when work needs to be carried out, and all cleaning equipment and chemicals used on the premises while following Health and Safety requirements.
- Undertake successfully all training required to deliver the cleaning role.
- Work within a team and can work under their own initiative.
- Build positive and productive working relationships with all customers, deliver excellent customer service and seek ways to continuously improve and exceed expectations.
Benefits
- Holiday entitlement
- Pension contributions
- Discount through MiDeals to over 850 high street retailers
- Cycle to work
- Options to buy extra holiday
- Save as you earn scheme
- Share incentive plan
- Recognition and wellbeing incentives such as Mitie Stars and many other benefits
Requirements / Qualifications
- Ability to communicate and read basic English.
- Previous cleaning experience is desirable but not essential.
- Flexible approach to the role; open, honest, self-driven and determined. Reliable and hardworking with a professional attitude.
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Cleaner employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Cleaner
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the cleaning services they offer and their values. This will help you show that you're genuinely interested and ready to contribute.
β¨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork and customer service. Prepare some examples from your past experiences that highlight your skills and how you can fit into their team.
β¨Tip Number 3
Dress the part! Even though itβs a cleaning role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cleaner
Some tips for your application π«‘
Show Your Cleaning Know-How: When you're writing your application, make sure to highlight any cleaning experience you have, even if it's just a little. We want to see that you understand the importance of keeping things clean and safe, so donβt be shy about sharing your skills!
Be Yourself: We love a bit of personality! Donβt just stick to the formal stuff; let your unique voice shine through. Share why youβre passionate about cleaning and how you can contribute to our team. It helps us get to know the real you!
Know the Job Inside Out: Take a good look at the job description and tailor your application to match. Mention specific responsibilities like maintaining equipment and following health and safety guidelines. This shows us youβre serious about the role and ready to hit the ground running.
Apply Through Our Website: We recommend applying directly through our website for a smoother process. Itβs super easy and ensures your application lands right in our hands. Plus, youβll get to see all the other cool opportunities we have on offer!
How to prepare for a job interview at Mitie Group plc.
β¨Know Your Cleaning Gear
Familiarise yourself with the cleaning equipment and chemicals mentioned in the job description. Be ready to discuss how you would maintain them and ensure they are safe to use. This shows that youβre proactive and understand the importance of health and safety.
β¨Show Off Your Team Spirit
Since teamwork is key in this role, think of examples where you've successfully worked as part of a team. Share stories that highlight your ability to collaborate and communicate effectively with others, as well as how you can also take initiative when needed.
β¨Customer Service Matters
Prepare to talk about your approach to customer service. Think of instances where youβve gone above and beyond for a customer or resolved an issue. This will demonstrate your commitment to building positive relationships and exceeding expectations.
β¨Be Ready to Learn
The role requires undertaking training, so express your willingness to learn and adapt. Mention any previous experiences where youβve quickly picked up new skills or knowledge, showing that youβre open to growth and improvement.