At a Glance
- Tasks: Support police in custody suites and care for detainees while completing forensic samples.
- Company: Join a supportive team dedicated to detainee rehabilitation and wellbeing.
- Benefits: Flexible shifts, health support, and opportunities for career progression.
- Other info: Enjoy a dynamic work environment with a commitment to inclusivity.
- Why this job: Make a real difference in the lives of detainees and gain valuable experience.
- Qualifications: Experience in police, security, or armed forces is a plus; IT skills required.
The predicted salary is between 25000 - 30000 £ per year.
The role involves supporting the police in custody suites, caring for detainees, completing forensic samples, and coordinating with other agencies to aid detainee rehabilitation.
Responsibilities
- Assist police officers in custody suites.
- Provide physical, mental health and wellbeing support to detainees.
- Complete forensic samples and related documentation.
- Collaborate with other agencies to support detainee rehabilitation.
- Use computer and various software effectively during the shift.
- Work flexibly across assigned custody suites and region.
Compensation and Working Hours
Salary to be discussed at interview. Full‑time employees work a fixed shift rota: 4 hours on and 4 days off (06:45‑19:00 for day shifts, 18:45‑07:00 for night shifts) with a 2‑year advance rolling rota. Part‑time employees follow a 2‑day on, 8 days off pattern with occasional night shifts. Referral bonus: £150 for each successful colleague referral.
Minimum Requirements
- Previous police, security or armed forces experience is beneficial.
- Reasonable spoken and written English and basic numeracy skills.
- Competent with IT and computer use.
- Full valid UK driving licence.
- Right to work in the UK (British passport or ILR for 3 years + no gaps > 3 months abroad).
- Subject to police vetting checks; clean driving and criminal record required.
Training and Development
Successful candidates will complete a 3‑week initial training course (ITC) on full pay, followed by continued development. Opportunities exist to progress to Senior Custody Detention Officer and manage larger teams.
Benefits
- Virtual GP and health support.
- Salary finance scheme and assisted loan options.
- Flexible lifestyle benefits platform (extra holiday days, insurance, etc.).
- High‑street discounts and cycle‑to‑work scheme.
- Enhanced pension contributions and share plan.
Inclusive Recruitment
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, please notify us.
Custody & Detention Support Officer in Worcester employer: Mitie Cleaning & Hygiene Services
As a Custody & Detention Support Officer, you will join a supportive and dynamic team dedicated to the wellbeing of detainees while collaborating closely with police and various agencies. Our commitment to employee growth is evident through comprehensive training and clear pathways for advancement, alongside a flexible work schedule that promotes a healthy work-life balance. With benefits like virtual health support, enhanced pension contributions, and a culture that values inclusivity, we strive to create a rewarding environment for all our staff.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Custody & Detention Support Officer in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the field of custody and detention support. Use platforms like LinkedIn to connect with current officers or professionals in related roles. They can provide insights and might even give you a heads-up on job openings.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the responsibilities, especially around supporting detainees and collaborating with agencies. We recommend practising common interview questions related to mental health support and teamwork.
✨Tip Number 3
Showcase your skills! If you have experience in police, security, or armed forces, make sure to highlight that during interviews. Talk about specific situations where you provided support or worked under pressure – it’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Custody & Detention Support Officer in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Custody & Detention Support Officer. We want to see how you can support police officers and care for detainees, so don’t hold back on sharing relevant examples!
Showcase Your Skills:Don’t forget to mention your IT skills and any previous experience in police, security, or armed forces. We’re looking for candidates who can effectively use computers and software during their shifts, so let us know what you’ve got!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Make sure you understand the responsibilities of a Custody & Detention Support Officer. Familiarise yourself with the key tasks like supporting police officers, caring for detainees, and completing forensic samples. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've got previous experience in police, security, or armed forces, be ready to discuss it! Think of specific examples where you demonstrated skills relevant to the job, such as teamwork, communication, or handling stressful situations. This will help you stand out as a strong candidate.
✨Brush Up on IT Skills
Since the role requires effective use of computers and various software, make sure you're comfortable with basic IT skills. If there are specific programs mentioned in the job description, try to familiarise yourself with them beforehand. This shows you're proactive and ready to hit the ground running.
✨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. You might want to inquire about the training process, opportunities for progression, or how the team collaborates with other agencies. This not only shows your interest but also helps you determine if the role is the right fit for you.
