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For Companies At a Glance
- Tasks: Support police in custody suites, caring for detainees and aiding their rehabilitation.
- Company: Join Mitie, a leading facilities management company with a commitment to diversity.
- Benefits: Competitive salary, flexible benefits, virtual GP, and financial wellbeing assistance.
- Why this job: Make a real difference in the criminal justice system while developing your skills.
- Qualifications: Empathy, basic IT skills, and a valid driving licence required; training provided.
- Other info: Dynamic work environment with opportunities for career progression and recognition.
The predicted salary is between 27518 - 27518 £ per year.
Better places, thriving communities. Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – from supporting them during the time spent in custody, completing forensic samples, and working with other agencies to support and help with detainees' rehabilitation.
Previous experience working within the police/security/armed forces would be beneficial, but we will train you in full on an Initial Training Course even without previous experience. You will be expected to use a computer and various programs competently during your working day. The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What You Can Earn
- Salary of £27,518.40
- Full time - fixed shift pattern in a team rota: 4 shifts on and 4 days off (06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00)
- Rolling rota available 2 years in advance
- Referral incentive: £150 for each colleague who successfully joins
Minimum Requirements
- Previous Police/Security/forces experience would be beneficial
- Reasonable level of spoken and written English and basic numeracy
- Competent in IT and using a computer
- Full valid driving licence
- Must have right to work in the UK; lived in the UK with a British Passport or ILR for 3 years + no gaps out of country more than 3 months
- All candidates are subject to police vetting checks; clean driving/criminal record is essential
A Little More About The Role
The custody suites can be an energetic place to work, with no two shifts the same. While detained, we provide individuals with their physical, mental healthcare and wellbeing needs. As well as escorting detainees and making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee at risk of harming themselves. You will work in a small team alongside Police Officers, with support from experienced Senior Custody Detention Officers to learn from.
Training
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY. You will then have continued development.
Opportunities For Growth
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Benefits and Inclusion
Our market-leading offering provides benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through Salary Finance, including access to earned pay before payday and competitive loans. You will receive a link to our flexible lifestyle benefits platform, Choices, with options such as extra holiday, critical illness insurance, and other products. We also offer discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and share plans. We award Mitie Stars as recognition for hard work, with monthly cash prizes and a potential £10,000 year-end prize. Progression is a top priority with various training and development resources available.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please email Sara Sanders at sara.sanders@mitie.com.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across banking, government, hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
Custody Detention Officer in Worcester employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Detention Officer in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice field, especially those who work as Custody Detention Officers. They can give you insider tips and might even refer you for openings.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the responsibilities of a Custody Detention Officer and think about how your skills can make a difference in supporting vulnerable detainees.
✨Tip Number 3
Show your empathy during interviews. This role is all about caring for individuals in custody, so share experiences that highlight your ability to connect with and support others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals ready to make a difference in the community.
We think you need these skills to ace Custody Detention Officer in Worcester
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your understanding of working with vulnerable people. Share any experiences that highlight your empathy and ability to support others, especially in challenging situations.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences!
Highlight Relevant Experience: If you have any previous experience in police, security, or armed forces, make sure to mention it! Even if it’s not directly related, any relevant skills can set you apart from other candidates.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly, so don’t hesitate!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Custody Detention Officer. Familiarise yourself with the key aspects of the job, such as supporting detainees and working alongside police officers. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy during the interview. Prepare examples from your past experiences where you've shown compassion or supported someone in need. This will highlight your suitability for the role and your ability to connect with detainees.
✨Brush Up on IT Skills
As the job requires competent use of computers and various programmes, make sure you're comfortable with basic IT skills. If you have experience with specific software or systems, mention it during the interview. If not, express your willingness to learn and adapt quickly to new technologies.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you'd handle challenging situations in custody suites. Think about potential scenarios you might face and how you would respond. Practising these responses can help you feel more prepared and confident during the interview.
