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For Companies At a Glance
- Tasks: Maintain and service Fire & Security systems across the UK, ensuring top-notch customer satisfaction.
- Company: Join Mitie Fire & Security, a rapidly growing leader in the industry.
- Benefits: Enjoy competitive salary, vehicle allowance, flexible benefits, and high-street discounts.
- Other info: Inclusive recruitment process with support for disabilities and long-term conditions.
- Why this job: Be part of a vibrant culture with real career progression and impactful work.
- Qualifications: Technical background in electrical/electronic industry and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Mitie Fire & Security, where innovation meets dedication. We are looking for an experienced Fire & Security Engineer to work on our client sites across the UK.
As one of the fastest‑growing companies in the industry, we pride ourselves on delivering excellence from initial design to long‑term maintenance. You will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Your Role as a Fire & Security Service Engineer
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re‑active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
What We're Seeking
- A technical background in the electrical / electronic industry.
- Good all‑round knowledge of Fire and Security Systems.
- Experience of front‑line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
Benefits
We offer a competitive salary, vehicle allowance, and a flexible lifestyle benefits platform, Choices, where you can purchase up to five extra days’ holiday, critical illness insurance, dental treatment, and technology products. We provide high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover of up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. You will have access to a virtual GP, salary finance options to access earned pay before payday, and Mitie Stars recognition for outstanding performance with cash prizes.
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g. dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, please let us know by emailing at hr@mitie.com.
Fire & Security Service Engineer in Winchester employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Winchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with various fire and security systems. Include any certifications or training you've completed. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your background aligns with their mission. Practise common interview questions, but also think about how you can demonstrate your customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Mitie Fire & Security. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Fire & Security Service Engineer in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Fire and Security systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the Fire & Security industry and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Show Off Your Customer Service Skills: Since delivering exceptional customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you handle front-line interactions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our vibrant team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. Mitie values world-class customer service, so demonstrating your ability to communicate effectively and maintain relationships with clients will set you apart.
✨Organisational Skills Matter
Think about how you manage your time and stock levels. Be ready to share strategies you've used to stay organised, especially when responding to service calls or planning site visits. This will highlight your suitability for the role.
✨Dress to Impress
Always present yourself professionally during the interview. A neat appearance reflects your understanding of the importance of professionalism in the Fire and Security industry. It’s a simple way to make a great first impression!