Training Officer in Wideopen

Better places, thriving communities.

Overview

Mitie Care & Custody Training team are an integral part of Learning and Development, proudly supporting the Mitie Care & Custody Senior Leadership Team to ensure new and existing colleagues are appropriately trained to fulfil their role and developed to their full potential.

£44,400 per annum.

42 hours per week, Monday to Friday, with occasional hours outside of these times.

25 days annual leave plus bank holidays.

This is a national role with extensive travel across the UK; mileage will be reimbursed at 25 ppm.

Responsibilities

Your primary responsibility will be to prepare, coordinate, and deliver specialist custody‑related health and welfare training for healthcare professionals and detention officers working within police custody and forensic medicine settings. This may include, but is not limited to, providing training, clinical supervision, mentorship, competency assessment development, and supporting the ongoing development of clinical and forensic skills and knowledge across custody, detention and forensic medicine.

You will ensure all electronic learning systems, including the Learning Management System (LMS) and Comaea (the electronic competency platform), are kept up to date, accurately maintained and routinely monitored to support quality, consistency and compliance across training delivery.

You will work with, implement and support technology‑enhanced learning tools, such as immersive and virtual reality, to enhance learner engagement, skills development and training outcomes.

You will work as part of an integrated team with the Medical Director, Clinical Directors, Governance and Development team, Clinical Leads and Contract Managers to ensure services are delivered to the required standards, in accordance with the specific needs of the Company and that Mitie C&C processes comply with national training and clinical governance standards.

The post holder will be required to provide training and support workflow requirements as directed by the Police Services Education and Training Lead, where necessary, based on identified needs assessments. They will also be expected to maintain Immediate Life Support (ILS) Instructor status and support the delivery of first aid and trauma‑informed training across the service.

The post holder will also be responsible for coordinating and delivering university‑accredited courses, ensuring all teaching, assessment, learner support, documentation and quality assurance processes meet the required standards set by both the University and Mitie.

As an experienced healthcare professional (HCP), you will be expected to work autonomously and have the clinical skills, knowledge and confidence required to support clinical staff and custody staff in their roles.

Essential Qualifications

• Full registration with the NMC as a Registered Nurse (Adult) or with the HCPC as a Paramedic.
• A minimum of two years' experience in a police forensic medicine environment.
• Experience using competency frameworks, audit findings, incidents, complaints, or learning needs analysis to inform training design.
• Ability to quality‑assure training delivery and learner outcomes in line with internal governance, regulatory and academic standards.
• IT skills, MS Word, Excel, PowerPoint, Outlook, including the ability to use learning management systems and electronic competency platforms to monitor compliance, progress and training quality.
• Confident in delivering training to mixed professional groups, including healthcare professionals, custody staff and operational teams.
• National Police vetting and an enhanced DBS check.
• Continuously resident in the UK for at least 12 months and holding legal status to remain in the UK.
• A full UK driving licence.
• Competent in oral and written English.

Desirable Qualifications

• Previous line‑management and/or mentorship experience, including supporting clinical competency assessment, supervised practice, mentorship and learner progression.
• Technology‑enhanced education experience.
• Mentorship, education and/or training qualification, or willingness to work towards one.
• Experience developing, reviewing and updating clinical education materials, lesson plans, competencies and assessment documentation.
• Experience working with university‑accredited programmes or higher education partners.
• ILS Instructor, First Aid Instructor or trauma‑informed training experience.
• Experience in simulation‑based training, scenario design, OSCEs or skills‑based assessment.
• Experience contributing to curriculum development, course validation or quality assurance processes.

Benefits

We provide a range of benefits to support your wellbeing and career development, including a virtual GP service, flexible lifestyle benefits platform, high‑street discounts, cycle‑to‑work scheme, up to four times your salary life cover, enhanced pension contributions and a Mitie Matching Share Plan.

Accessibility and Inclusion

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments or changes during the recruitment process, please let us know by sending an email to email@example.com.