Technical Audit Manager in Wideopen

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At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are looking for a Technical Audit Manager who will provide a Technical Auditing function that covers the engineering business. This is an agile role that will include travel and overnight stays.

• Provide an auditing function to cover Technical Services contracts throughout the Mitie business.
• Agree your annual audit schedule with the Lead Audit Manager, liaising with site managers to ensure the audit schedule is delivered.
• Help to develop the current audit methodology, audit tracker and audit/site report to ensure a robust and consistent audit can be delivered, giving feedback to the lead when a process is making the task more difficult.
• Deliver a robust audit ensuring submissions and reports have clear actions with achievable close‑out dates when issued to site managers and clients.
• Ensure all non‑conformities and actions are loaded to the relevant risk platform and actions are tracked through to closure, escalating issues that constitute business risk.
• Advise on technical and process issues and assist contract management in service improvement.

• Experience in an IFM operations role at supervisory level as a minimum.
• Sound knowledge of applicable HSE legislation and its impact on the business.
• Experience with auditing contracts.
• Understanding of CAFM systems.
• Relevant qualification in an engineering field desirable.
• Experience of external audit, internal audit, IT and risk management.
• Competent with company processes and procedures.

• The ability to establish good relationships with internal and external team members.
• Must be able to work as part of a team and co‑operate within a team ethic.
• Excellent presentation skills both internally and client‑facing with a proven track record at delivering presentations at tender stages.
• A diplomatic but firm manner with excellent powers of persuasion and the ability to make own decisions and see them through.
• Experience at customer care evaluation, communication and monitoring.
• Resilient, with ability to influence key decision‑makers and quickly build credible relationships with senior management and challenge when necessary.

• Must be able to write clearly and succinctly in a logical and structured way.
• Must have good analytical skills to produce practical solutions to a range of problems.
• Good IT skills with the ability to produce reports from multiple sources/systems.

• Accepts and tackles demanding goals with enthusiasm.
• Understanding of the business and how the role contributes to delivery of Group success.
• Flexible, adaptable and able to travel on a regular basis.
• Articulate and adaptable communication style to meet needs of region.

• Able to provide others with clear information and set appropriate standards of behaviour.
• Communication skills for formal and informal report requirements.
• Process awareness and continuous improvement mindset.

• Experience & management expectations as detailed above.
• Strong presentation and communication skills.
• Ability to analyse, report, adapt, problem‑solve and influence.
• Technical trade background required.

What’s in it for you?

• Company Electric Vehicle.
• Professional Growth: Access to Mitie’s Learning & Development opportunities and apprenticeship programmes.
• Health & Wellbeing: Virtual GP services, employee assistance programmes, and occupational health support.
• Exclusive Discounts: Access to MiDeals for high street savings and cashback.
• Equity & Retirement: 5% contributory pension and Save As You Earn share schemes.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Shradha Singh at shradha.singh@mitie.com.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

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