Operations Team Leader in Wideopen

ROLE: Operations Technician Team Leader

HOURS: Staggered work pattern, 10‑day fortnight to include alternate weekends

LOCATION: UK Wide Role

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Operations Technician Team Leader who will install, operate and maintain Mobile Separation Equipment while leading and supporting a team of Operations Technicians.

Role Responsibilities

• To install, operate and maintain our range of Mobile Separation Equipment.
• Optimise machine settings to achieve desired processing parameters.
• Assist with scheduling of shifts for our teams of Operations Technicians.
• Assist sales department with customer visits and surveys after completion of training.
• Willing to develop yourself to become fully experienced.
• Undertake the routine Planned Preventative Maintenance (PPM) of our rental fleet.
• To liaise with customers and arrange PPM visits.
• Liaise with our Service Engineers to create and maintain a service history register of our equipment.
• First point of contact for our teams of Operations Technicians reporting process and technical issues.
• Assist the Senior Process Technician with training and mentoring our own, and customers, staff in the correct operation and maintenance of our equipment.
• To assist Service Engineers at the Sludge TEK workshop and at times on site.
• Supervise and train subcontract operator labour.
• Compile, understand and follow Risk Assessments and Method Statements prior to undertaking installation, operating and service work.

Required Qualifications

• Plant operator; must have an understanding of mechanical and electrical equipment.
• Must be able to work unsupervised, sometimes at remote sites.
• Process experience; relevant experience in the water/wastewater or process industry.
• Flexible; must be willing to adapt to changing requirements to meet customer demands.
• Customer focused; must be able to communicate at all levels and gain the trust and respect of customers.
• Able to work away from home for periods of up to 10 days (depending on shift pattern).
• Shift work; able to commit to changing shift patterns to meet customer requirements such as staggered starts and night shifts.
• Driving licence; must have a full, ideally clean driving licence for manual vehicles.
• Forklift and/or Telehandler licence an advantage but not essential.
• Mechanically minded, mature and well organised; engineering environment experience would be preferred but is not essential.
• Computer and general literacy; must be able to compile service and visit reports and be able to use MS Word, Outlook and Excel software.

What's in it for you?

• Competitive salary, commensurate with experience.
• Paid overtime - time and a half Mon‑Sat and double time for Sundays and Bank Holidays.
• Night shift allowance.
• Company vehicle and fuel card.
• All necessary tools and IT equipment provided.
• Pension following qualifying period.
• 25 days holiday plus bank holidays, rising with length of service.
• Corporate wear and PPE provided.
• Extensive ongoing training, mentoring and development.
• We also offer a wide range of flexible lifestyle benefits such as virtual GP access, financial wellbeing assistance, a finance scheme, discount platforms, cycle‑to‑work, life cover, enhanced pension, savings scheme, Mitie Matching Share Plan, and awards.
• We recognise hard work with Mitie Stars and provide training and development resources.