At a Glance
- Tasks: Lead our Utilities portfolio, driving commercial excellence in critical environments.
- Company: Join a leading firm focused on essential infrastructure and commercial success.
- Benefits: Competitive salary, flexible benefits, health support, and professional development opportunities.
- Other info: Inclusive culture with opportunities for growth and influence at senior levels.
- Why this job: Make a real impact in high-stakes environments while shaping strategy and delivering results.
- Qualifications: Proven commercial leadership in utilities or critical environments with strong negotiation skills.
The predicted salary is between 70000 - 90000 £ per year.
Lead our Utilities portfolio within our Critical Environments business—ensuring commercial excellence across contracts that underpin essential infrastructure. This role requires precision, risk management and strategic insight in a high‑risk, highly regulated environment.
Key Responsibilities
- Identify and drive commercial value and margin improvement across critical utilities contracts.
- Provide expert guidance to Account Directors and Managers across the full contract lifecycle.
- Support bid activity and contract retention, ensuring robust commercial outcomes.
- Oversee key commercial processes including contract variations, notices and compliance tracking.
- Ensure price adjustments, indexation and contractual entitlements are applied accurately and on time.
- Maintain strong governance over contract documentation and data integrity.
- Support mobilisation and remobilisation of complex, high‑risk environments.
- Lead commercial input into contract reviews, performance improvement and repricing strategies.
- Work closely with operational teams to resolve disputes and manage claims effectively.
- Deliver clear, structured reporting on commercial risks and opportunities to senior leadership.
- Develop and implement strategies to mitigate risk and maximise value in a regulated environment.
- Build strong relationships with clients operating in critical infrastructure environments.
- Provide commercial training and support to operational and finance teams.
- Contribute to cross‑functional initiatives and strategic improvement projects.
Qualifications
- Proven commercial leadership within the FM sector, ideally in utilities or critical environments.
- Demonstrable track record of protecting margin and improving profitability in complex contracts.
- Strong understanding of contract models, commercial structures and risk allocation.
- In‑depth knowledge of payment mechanisms, SLAs, KPIs and performance risk mitigation.
- Experience managing claims, disputes and contractual negotiations.
Candidate Profile
The ideal candidate is detail‑focused, commercially astute and thrives in complex, high‑stakes environments. They bring a structured, analytical approach, a capacity to manage risk while spotting improvement opportunities, and clear, authoritative communication skills. They are calm under pressure, maintain strong relationships with internal teams and senior client stakeholders, and combine strategic oversight with hands‑on delivery.
Why Join Us
Sophisticated, high‑impact commercial work in independent, critical infrastructure. You will gain senior stakeholder influence, shape strategy and deliver measurable results. We offer a competitive salary, a flexible benefits platform, health and wellbeing support, professional development opportunities and an inclusive, supportive culture.
Equal Opportunity Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all.
Head of Commercial – Utilities in Wideopen employer: Mitie Cleaning & Hygiene Services
Join us as the Head of Commercial – Utilities and be part of a dynamic team that thrives on delivering sophisticated, high-impact commercial work in critical infrastructure. Our inclusive and supportive culture fosters professional development and offers competitive salaries alongside flexible benefits, ensuring you have the resources to excel in your role while making a meaningful impact in a highly regulated environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial – Utilities in Wideopen
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Commercial role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to show off your knowledge about their utilities portfolio and how you can drive commercial value. Be ready to discuss your past experiences in detail!
✨Tip Number 3
Practice your pitch! We suggest you rehearse how you’ll present your skills and experiences relevant to managing contracts and improving profitability. Confidence is key when discussing your strategic insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Head of Commercial – Utilities in Wideopen
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commercial leadership, especially within the utilities or critical environments sector. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've improved profitability or managed risks in complex contracts. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it structured and to the point. Use clear language to convey your expertise in contract management and risk mitigation. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Commercial Stuff
Make sure you brush up on your knowledge of commercial leadership, especially in the FM sector and utilities. Be ready to discuss specific examples where you've improved profitability or protected margins in complex contracts. This will show that you understand the nuances of the role.
✨Master the Contract Lifecycle
Familiarise yourself with the full contract lifecycle, from bid activity to compliance tracking. Be prepared to talk about how you've managed contract variations and ensured price adjustments are applied accurately. This demonstrates your attention to detail and understanding of governance.
✨Showcase Your Risk Management Skills
Since this role involves navigating high-risk environments, be ready to discuss your strategies for mitigating risks and maximising value. Share specific instances where you've successfully managed claims or disputes, as this will highlight your ability to handle pressure.
✨Build Relationships Like a Pro
Emphasise your experience in building strong relationships with clients and internal teams. Prepare examples of how you've collaborated with operational teams to resolve issues or improve performance. This will showcase your communication skills and ability to work in a cross-functional environment.
