Detention Custody Officer - Heathrow Vehicle Base in West Drayton

Detention Custody Officer – Heathrow Vehicle Base

Mitie Cleaning & Hygiene Services invites applications for the role of Detention Custody Officer (DCO) at the Heathrow Vehicle Base. The successful candidate will escort and transport immigration residents within the UK, including driving a small motorised vehicle and managing safety and welfare of residents.

Key Responsibilities

• Escort and transport immigration residents within the UK.
• Drive a small mini‑bus sized vehicle and provide escort inside the vehicle during shifts.
• Maintain high standards of security and safety while promoting the welfare and decency of residents in your care.
• Cover day and night shifts as the contract is delivered 24‑hrs/day, 365 days a year.
• Participate in 4‑week initial training, a 7‑day residential course in Oxfordshire, and ongoing on‑the‑job mentoring to achieve a Level 3 apprenticeship in Detention and Custody.

Essential Criteria

• UK citizen, Commonwealth citizen with indefinite leave to remain, or EEA citizen.
• Valid UK passport or settled status with no restrictions.
• Continuous residence in the UK for the previous 5 years; no more than 3 months overseas within the past 3 years.
• Full UK manual driving licence with at least 12 months post‑qualifying experience; fewer than 7 points on the licence.
• No driving ban, disqualification or bankruptcy in the last 12 months.
• Pass a red/green colour‑blind test as part of air‑side driving requirement.
• Prepared to undergo Enhanced DBS, employer referencing for the previous 5 years, and Counter‑Terrorist Checked (CTC) vetting.

Benefits

• Work‑life balance.
• Structured career development and opportunities for coaching.
• Level 3 apprenticeship in Detention & Custody progressing to leadership roles.
• Competitive pay plus pension, private medical cover, share schemes, and discounts via MiDeals.
• Virtual GP, financial wellbeing assistance and salary finance scheme.
• Flexibility to purchase extra holiday days and buy critical illness insurance or other extra benefits.
• Mitie Stars recognition programme with monthly prizes and £10,000 top prize.

How to Apply

Applicants are invited to apply online. Successful candidates will be invited to an assessment day including interviews, capability assessments, and full vetting screening. Applications from individuals who have applied within the previous six months will not be accepted.

EEO Statement

Mitie is an equal opportunities employer and commits to an inclusive recruitment process.