Water Technician - Level 3

Better places, thriving communities.

Responsibilities:

• Complete allocated Water Hygiene tasks to company standards on a day-to-day basis.
• Provide expertise and manage optimum service delivery to maintain total customer satisfaction with the services provided.
• Carry out tasks allocated in accordance with all method statements and the cardinal rules of WCS Group.
• Complete allocated jobs within the agreed timescales.
• Complete all necessary documentation accurately and submit on the electronic system in live time.
• Normally act as the lead technician or “responsible person” when working in a team of two or more technicians.
• Ensure all work is completed in compliance with current legislation and is documented at all times.
• Carry out tasks in accordance with WCS Group procedures/method statements.
• Maintain and promote health and safety standards within your team, to sub-contractors, and to clients to company standards and procedures.
• Plan to ensure scheduled work is completed on time and to maximum efficiency.
• Liaise with client representatives as required.
• Report any pertinent issues to your field manager or client representative as appropriate.
• Adhere to the client’s specific Health and Safety/Safe Working practices at all times.
• Carry out multiple tasks in a range of works disciplines and identify personal training needs for discussion with your Line Manager.
• Train less experienced technicians/engineers as needed.
• Occasionally work in other roles reasonably within capabilities.
• Ensure all equipment used is safe and fit for purpose.
• Have skills in line with levels 1 & 2 and either technical service (closed heating and chilled system testing, cooling tower weekly/monthly checks and water treatment of boilers), plumbing & water treatment remedial skills, or acid descaling of boilers, towers and condensers.

Qualifications:

• Experience in water hygiene tasks and service delivery with adherence to method statements and safety standards.
• Ability to act as lead technician or responsible person in small teams.
• Knowledge of current legislation related to water hygiene and safety; documentation and audit readiness.
• Willingness to train and support less experienced technicians.

Benefits:

• Virtual GP and health benefits for you and your household.
• Salary Finance—access earned pay before payday and other financial wellbeing options.
• Flexible lifestyle benefits platform (Choices): options may include extra holiday, critical illness insurance, dental treatment, technology purchases, etc.
• MiDeals: high street discounts, gyms and more.
• Cycle-to-work scheme and life cover up to four times salary.
• Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan.
• Mitie Stars recognition with cash prizes and a potential top prize of £10,000.
• Commitment to training and development with diverse learning resources.
• Inclusive recruitment practices; reasonable adjustments available during the recruitment process.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company with clients including household names in banking, government sites, hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.