At a Glance
- Tasks: Ensure safety and security, monitor CCTV, and respond to incidents.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Earn £12.44 per hour, enjoy flexible benefits, and access ongoing training.
- Why this job: Make a real difference in safety while developing your career in security.
- Qualifications: SIA Licence required; strong communication and teamwork skills preferred.
- Other info: Opportunities for career progression and recognition through Mitie Stars.
The predicted salary is between 25800 - 31200 £ per year.
We are seeking a professional and reliable front of house Security Officer to join our team. This is a full-time position, ongoing support, and opportunities for development within a leading security company. As a Security Officer, you will play a key role in ensuring the safety and security of the site, staff, and visitors. You’ll provide a visible presence, have great customer service skills, monitor CCTV, and respond to incidents when required.
Key Responsibilities
- Provide a visible and reassuring security presence
- Ensure the safety and security of staff, visitors, and property
- Monitor CCTV systems and respond to alarms
- Control access and manage visitors on site
- Write clear and accurate incident and daily reports
Requirements
- Valid SIA Licence (Security Guarding or Door Supervisor)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible and reliable – able to work nights
- Professional, punctual, and customer‑focused
- Driving licence and own vehicle preferred, but not essential
What We Offer
- £12.44 per hour
- Overtime available
- Full uniform and equipment provided
- Ongoing training and professional development
- Supportive management and clear career progression routes
Whether you’re an experienced officer or looking to take the next step in your security career, we’d love to hear from you!
security officer in Walsall employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land security officer in Walsall
✨Tip Number 1
Network like a pro! Reach out to current or former security officers and ask about their experiences. They might have insider tips on how to ace the interview or even know about job openings that aren't advertised yet.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common security officer interview questions your way. This will help you feel more confident and prepared when it’s your turn to shine.
✨Tip Number 3
Show off your customer service skills! As a security officer, you'll be interacting with staff and visitors. Be ready to share examples of how you've handled difficult situations or provided excellent service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace security officer in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Security Officer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service skills and any security experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team at Mitie and how you can contribute to keeping our site safe and secure. Keep it professional but let your personality come through!
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and make sure your writing is easy to read – we want to understand your qualifications without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, it shows us you’re serious about joining the Mitie family!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with key tasks like monitoring CCTV, controlling access, and writing reports. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Security Officer, you'll need to interact with staff and visitors regularly. Prepare examples of how you've provided excellent customer service in the past. This could be handling difficult situations or ensuring a positive experience for others—demonstrating your people skills will set you apart.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would respond to various incidents, such as dealing with an unruly visitor or responding to an alarm. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally for your interview to reflect the seriousness of the role. Also, plan to arrive early—this shows punctuality and respect for the interviewer's time, which is crucial in a security position.