Mobile Security Supervisor in Walsall

About The Role

Are you an experienced Security Officer looking to take the next step in your career?

Mobile Security Supervisor

Location: Regional Mobile Role

Hours: 42 Hours per Week

Shift Pattern: 4 On / 4 Off

Contract: Permanent, Full-Time

Company Vehicle Provided

Full UK Manual Driving Licence Required

What You'll Be Doing

Mobile Security Operations

• Conduct regular mobile patrols across assigned sites.
• Visit sites to ensure standards are maintained.
• Respond to incidents, alarms, and emergency situations.
• Investigate incidents and gather relevant information.
• Maintain a highly visible security presence.
• Identify and address security risks.
• Monitor suspicious activity and take appropriate action.
• Support sites during critical incidents.
• Travel to support other locations when required.

Team Support & Leadership

• Support, coach, and guide security officers.
• Deliver site inductions and training.
• Ensure officers understand Assignment Instructions.
• Monitor officer performance and compliance.
• Conduct knowledge checks and competency assessments.
• Share best practices and operational updates.
• Promote a positive team culture.
• Encourage professional development within the team.

Compliance & Auditing

• Complete site compliance audits.
• Ensure Assignment Instructions are being followed.
• Check officers are correctly completing patrols.
• Ensure required check calls are completed.
• Support investigations and disciplinary processes when required.
• Review site documentation and records.
• Ensure compliance with SIA requirements.
• Maintain company and client standards.

Reporting & Administration

• Complete daily activity reports.
• Produce detailed incident reports.
• Submit electronic forms and documentation.
• Complete vehicle inspections.
• Report vehicle defects promptly.
• Update systems accurately and on time.
• Maintain clear and professional records.

What We're Looking For

• Valid SIA Licence
• Full UK Manual Driving Licence
• Previous experience within the security industry
• Good communication skills
• Good report-writing skills
• Basic to intermediate Microsoft Office skills
• Ability to work independently
• Good decision-making skills
• Professional and approachable manner
• Flexible approach to travel and working locations
• Ability to remain calm under pressure

Desirable Skills & Experience

• Previous experience as: Security Supervisor
• Mobile Supervisor
• Team Leader
• Lead Security Officer
• Site Manager
• CCTV Licence
• Experience conducting investigations
• Experience carrying out audits
• Experience training or mentoring staff
• Experience managing multiple sites

Personal Qualities

• Reliable and dependable
• Self-motivated
• Organised and professional
• Confident communicating with people at all levels
• Comfortable working alone and as part of a team
• Positive and solution focused
• Able to manage changing priorities
• Committed to high standards
• Interested in continuous improvement
• Passionate about developing others

Training & Development

• Full induction training
• MITIE training programmes
• Site-specific training
• Ongoing refresher training
• Development opportunities
• Leadership support and coaching
• Opportunities for career progression

Additional Requirements

• Enhanced DBS clearance (or willingness to obtain one).
• Ability to travel throughout the region.
• Commitment to maintaining SIA licence validity.
• Excellent attendance and timekeeping record.
• Willingness to undertake additional training when required.

Pre-Application Questions

To help us understand your experience, please answer the following:

Licence & Eligibility

• Do you hold a valid SIA Licence? (Yes/No)
• Which SIA licence(s) do you currently hold?
• Do you hold a full UK Manual Driving Licence? (Yes/No)
• Are you willing to travel throughout the region when required? (Yes/No)
• Can you obtain an Enhanced DBS clearance if required? (Yes/No)

Experience

• How many years of security experience do you have?
• Have you worked in a supervisory, team leader, or management role? (Yes/No)
• Have you ever managed multiple sites or teams? (Yes/No)
• Do you have experience conducting site audits or compliance checks? (Yes/No)
• Have you completed incident investigations and reports? (Yes/No)

Skills

• How confident are you using Microsoft Word and Excel?
• Have you used electronic reporting systems before? (Yes/No)
• Are you comfortable training and supporting other security officers? (Yes/No)
• Tell us about a time you dealt with a challenging security incident.
• What do you believe makes an effective Security Supervisor?

Motivation

• Why are you interested in this position?
• What strengths would you bring to the role?
• What are your future career goals within the security industry?

Benefits

• Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• We have a cycle-to-work scheme.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000.
• We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

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