At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance across various retail locations.
- Company: Join a leading security firm dedicated to thriving communities and customer satisfaction.
- Benefits: Enjoy flexible benefits, discounts, and access to virtual GP services.
- Other info: Opportunities for professional development and career growth await you.
- Why this job: Make a real difference in community safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 29000 - 31000 £ per year.
Better places, thriving communities. Retail Relief Officer - Oxfordshire. Need own transport due to covering stores in the County. Pay - £14.05.
Job Overview
Protect customers' property, people and assets by providing security services in direct accordance with the site's published Assignment Instructions (AI’s) and any subsequent changes. Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreements for the customer, ensuring full responsibility and accountability to aid in the retention of the contract. Undertake additional training to ensure continuous self‑development.
Main Duties
- Operations
- Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions.
- Proactively review the published Assignment Instructions, familiarise yourself with any changes, and suggest additional amendments that will improve the level of service.
- Be compliant with industry and statutory legislation, ensuring you hold a frontline licence in either Security Guarding or Door Supervision and a CCTV PSS SIA licence; renew licences 16 weeks before expiry.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work systematically, methodically and in an orderly manner.
- Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge through continual professional development.
- Ensure your licence is renewed 16 weeks before expiry.
- Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete accurate, detailed notebook entries as soon as possible after any incident for the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure call‑outs are carried out at the allocated time slot as stipulated in the Assignment Instructions.
- Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
- Previous security experience.
- SIA licence.
- SC clearance desirable.
Benefits
Our flexible benefits scheme offers:
- Virtual GP access for you and your household.
- Salary Finance scheme allowing you to access up to 50% of earned pay before payday for a small fee.
- Choices platform for tailoring benefits such as dental insurance, dining cards, coffee clubs and technology purchases.
- MiDeals high‑street discounts from thousands of retailers and gyms.
- Cycle‑to‑work scheme.
- Life cover equal to your annual salary or a minimum of £10,000.
- Save‑as‑you‑earn scheme.
- Mitie Matching Share Plan and Mitie Stars recognition with cash prizes.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and require reasonable adjustments, please let us know.
Relief Security Officer in Wallingford employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and well-being. As a Relief Security Officer in Oxfordshire, you'll benefit from flexible perks such as virtual GP access, a salary finance scheme, and tailored benefits to suit your lifestyle, all while working in a role that is vital to the safety of our communities. Join us to not only protect assets but also to grow your career in a dynamic environment that values your contributions and recognises your achievements.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Wallingford
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Relief Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
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✨Directly Apply to Mitie Cleaning & Hygiene Services
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We think you need these skills to ace Relief Security Officer in Wallingford
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
