Relief Security Officer in Truro

Better places, thriving communities. We are recruiting for a Security Officer in the area.

Responsibilities

• Protect our customer's property, people and assets by providing security services in direct accordance with the site's published Assignment Instructions (AIs) and any changes.
• Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer, providing a service that aids in contract retention.
• Undertake additional training to ensure continuous self-development.
• Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AIs).
• Proactively review the published Assignment Instructions and suggest amendments to improve or enhance the current level of service.
• Maintain necessary licences and wear required identification or licencing at all times while on duty (e.g., front-line licence in Security Guarding or Door Supervision; CCTV PSS SIA Licence; other contractually required courses).
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.
• Call emergency services and the Communication Centre to report all incidents when necessary.

Requirements / Qualifications

• Up to date with using a smartphone and basic desktop PC work.
• Must hold a driving licence and have own vehicle.
• Must be able to gain SC clearance.
• DS licence preferable; CCTV licence preferable.
• Flexible for days, nights and weekends.
• Previous security experience; SIA licence; SC clearance desirable.
• Strong observation, reporting and incident documentation skills.

Training and Development

• Fully and satisfactorily complete all required competency training.
• Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop knowledge through continual professional development.
• Renew your licence 16 weeks before expiry.

Health, Safety and Compliance

• Look out for and report health and safety hazards on site.
• Stay alert to threats or changes in the work environment and take appropriate action to reduce disruption, loss or damage.
• Maintain professional conduct in challenging situations and with customers.
• Complete accurate, detailed notebook entries after incidents for the Incident Report process.
• Ensure check calls are carried out at the allocated time slots as stipulated in the Assignment Instructions (AIs).

What We Are Looking For

• Prior security experience.
• SIA license.
• SC clearance desirable.

Our market-leading flexible benefits scheme provides benefits that suit your lifestyle, including access to a virtual GP, Salary Finance, Choices for flexible benefits, MiDeals discounts, cycle-to-work, life cover, and employee recognition programs. We offer training and development opportunities and a diverse range of learning resources. We are committed to inclusive recruitment and will make reasonable adjustments during the process if needed. Since 1987, Mitie has grown to 80,000 employees and serves clients across multiple sectors. We are the UK’s leading facilities management and professional services company.