At a Glance
- Tasks: Lead a security team to protect people and property while exceeding performance targets.
- Company: Join a forward-thinking security firm with a commitment to excellence.
- Benefits: Enjoy flexible benefits, including health perks, discounts, and professional development opportunities.
- Other info: Embrace a culture of inclusivity and continuous learning.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and a valid SIA licence are essential.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Security Site Lead/ Team Leader in Telford employer: Mitie Cleaning & Hygiene Services
As a Security Site Lead/Team Leader, you will thrive in a dynamic work environment that prioritises employee growth and development. Our flexible benefits scheme, including virtual GP services and technology discounts, reflects our commitment to your well-being, while our inclusive culture ensures that every team member feels valued and supported. Join us to make a meaningful impact while advancing your career in a role that offers both challenge and reward.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Site Lead/ Team Leader in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits you perfectly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of compliance and safety regulations. Be ready to discuss how you've handled challenging situations in the past, as this will show your potential employer that you can maintain professionalism under pressure.
✨Tip Number 3
Don’t forget to showcase your tech skills! Familiarise yourself with the latest security technologies and be prepared to talk about how you’ve used them to improve service levels in previous roles.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the initiative to engage directly with us. Plus, it gives you a chance to highlight your enthusiasm for the role right from the start.
We think you need these skills to ace Security Site Lead/ Team Leader in Telford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant security experience and how it aligns with the responsibilities outlined in the job description. We want to see how you can protect our customers' property and people effectively!
Showcase Your Skills:Don’t forget to mention any specific skills or qualifications, like your valid SIA licence or SC clearance. We’re looking for candidates who can meet compliance and legal requirements, so make that clear in your application!
Be Professional and Clear:Keep your language professional but approachable. Use clear and concise sentences to convey your experience and understanding of the role. Remember, we appreciate a well-structured application that reflects your ability to maintain professional conduct.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Security Site Lead. Familiarise yourself with the Assignment Instructions (AI’s) and be ready to discuss how you would meet or exceed KPIs and Service Level Agreements. This shows that you’re proactive and serious about the role.
✨Demonstrate Professional Conduct
Prepare examples of how you've maintained professionalism in challenging situations. Think about times when you had to handle difficult customers or emergencies, and be ready to share these stories. This will highlight your ability to stay calm under pressure.
✨Showcase Your Training Commitment
Be prepared to talk about your previous security experience and any relevant training you've completed. Mention your SIA licence and any additional training you've undertaken. This demonstrates your commitment to ongoing professional development, which is crucial for this role.
✨Emphasise Compliance and Safety Awareness
Discuss your understanding of compliance with policies and legal requirements. Share how you’ve reported health & safety hazards in the past and your approach to ensuring a safe environment. This will show that you take safety seriously and are ready to act responsibly.
