At a Glance
- Tasks: Support police in custody suites, caring for detainees and aiding their rehabilitation.
- Company: Join Mitie, a leading facilities management company with a diverse workforce.
- Benefits: Competitive salary, flexible shifts, health support, and lifestyle benefits.
- Other info: Opportunities for career growth and ongoing training available.
- Why this job: Make a real difference in the community while gaining valuable experience.
- Qualifications: Empathy, basic IT skills, and a valid driving licence required.
The predicted salary is between 34200 - 41800 £ per year.
Better places, thriving communities.
Are you interested in working within the criminal justice system? in a core role supporting the police?
Do you have the empathy to work with vulnerable people?
We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – From supporting them during the time spent in custody, completing forensic samples, working with other agencies to support and help with detainees' rehabilitation.
Previous experience working within the police/security/armed forces would be beneficial. but we will train you in full on an Initial Training Course even without previous experience.
You will be expected to use a computer and various programs competently during your working day.
The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
- What You Can Earn
- Full time - this entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00, Rolling rota available 2 years in advance.
- Part time - this entails fixed shift working: 06:45 to 19:00 for day shifts and night shifts of 18:45 to 07:00, working in a team rota pattern of 2-day shifts on, 8 days, 2 nights, 4 days off.
Rolling rota available 2 years in advance.
- These patterns are contractually agreed with the customer: whereas there may be opportunities for a part-time or mutually agreed “Bank” contract, we require all employees to work full shifts, and part-time employees still need to carry out some Night shifts
- You refer a colleague who successfully join us? That is £150 each time!
What are the minimum requirements?
- Previous Police/Security/forces experience would be beneficial
- You will just need a reasonable level of spoken and written English and basic numeracy
- Competent in IT and using a computer.
- Full valid driving licence.
- Must have RTW in UK, Lived in UK British Passport or ILR for 3 years + no gaps out of country more than 3 months
- All candidates are subject to police vetting checks - clean driving/criminal record is essential
- A Little More About The Role…
The custody suites can be an energetic place to work, with no two shifts the same.
Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs.
As well has escorting detainees, making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves.
- You will be working in a small team alongside
- Police
Officers: whilst also having the support of experienced Senior Custody Detention Officers to learn from.
Training
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY.
You will then have continued development.
- Opportunities For Growth
- Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household.
So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
You might choose to purchase up to five extra days’ holiday each year.
You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Mi Deals platform.
And we have a cycle-to-work scheme.
Life cover of up to four times your salary is available.
We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
- Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
- We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
- Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
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Part Time Custody Detention Officer in Telford employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Custody Detention Officer in Telford
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Mitie Cleaning & Hygiene Services. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Mitie Cleaning & Hygiene Services. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Mitie Cleaning & Hygiene Services! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Part Time Custody Detention Officer in Telford
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Mitie Cleaning & Hygiene Services. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Mitie Cleaning & Hygiene Services specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Mitie Cleaning & Hygiene Services, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Mitie Cleaning & Hygiene Services.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
