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For Companies At a Glance
- Tasks: Support police in custody suites, caring for detainees and aiding their rehabilitation.
- Company: Join Mitie, a leading facilities management company with a commitment to diversity.
- Benefits: Earn £13,759.20 part-time with flexible shifts and access to lifestyle benefits.
- Why this job: Make a real difference in the community while developing your skills in a dynamic environment.
- Qualifications: Empathy, basic IT skills, and a valid driving licence required; training provided.
- Other info: Opportunities for career growth and recognition through Mitie Stars programme.
The predicted salary is between 13 - 16 £ per hour.
Better places, thriving communities. Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – from supporting them during the time spent in custody, completing forensic samples, and working with other agencies to support and help with detainees' rehabilitation.
Previous experience working within the police/security/armed forces would be beneficial, but we will train you in full on an initial training course even without previous experience. You will be expected to use a computer and various programs competently during your working day. The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What You Can Earn
- Salary of £13,759.20
- Part time – fixed shift working: 06:45 to 19:00 for day shifts and 18:45 to 07:00 for night shifts, with a team rota pattern of 2-day shifts on, 8 days, 2 nights, 4 days off. Rolling rota available 2 years in advance.
- These patterns are contractually agreed with the customer; there may be opportunities for a part-time or mutually agreed “Bank” contract. We require all employees to work full shifts, and part-time employees still may need to carry out some night shifts.
- Refer a colleague who successfully joins us? That is £150 each time!
Minimum Requirements
- Previous Police/Security/forces experience would be beneficial
- Reasonable level of spoken and written English and basic numeracy
- Competent in IT and using a computer
- Full valid driving licence
- Must have right to work in the UK, lived in the UK, British passport or ILR for 3 years + no gaps out of the country more than 3 months
- All candidates are subject to police vetting checks — clean driving/criminal record is essential
A Little More About The Role
The custody suites can be an energetic place to work, with no two shifts the same. While detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well as escorting detainees and making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves. You will be working in a small team alongside Police Officers, while also having the support of experienced Senior Custody Detention Officers to learn from.
Training
Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am–5pm on full pay. You will then have continued development.
Opportunities For Growth
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP for you and members of your household. You can get expert advice by video or phone without leaving your home. We offer financial wellbeing assistance through Salary Finance, with options such as accessing earned pay before payday for a small fee and other loans.
When you join us, you’ll receive access to our flexible lifestyle benefits platform, Choices, which may include extra holiday days, critical illness insurance, dental treatment, or technology purchases. We also offer MiDeals for discounts, a cycle-to-work scheme, life cover up to four times salary, enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (possible free shares).
We award Mitie Stars to recognize hard work, with cash prizes monthly and a potential £10,000 top prize at year end. Our success reflects the experience and quality of our people; progressing your career is a top priority with diverse training and development resources available.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please email Sara Sanders at sara.sanders@mitie.com.
Since 1987, Mitie’s 80,000 employees have supported clients globally as a leading facilities management and professional services company. Our clients include household names in banking, government sites, hospitals and schools.
Together our diversity makes us stronger.
Custody Detention Officer - PART TIME in Telford employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody Detention Officer - PART TIME in Telford
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what a Custody Detention Officer does and the skills needed. This way, when you get that interview, you can show off your knowledge and passion for making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former Custody Detention Officers on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to empathy and teamwork. Role-play with a friend or family member to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Custody Detention Officer - PART TIME in Telford
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your caring side! Talk about any experiences where you've supported vulnerable people or worked in challenging environments. We want to know how you can make a difference in the lives of detainees.
Highlight Relevant Experience: If you've got any background in police, security, or armed forces, make sure to mention it! Even if you don’t have direct experience, share any skills that could be beneficial in this role. We value all kinds of experience!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so we can easily see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Understand the Role
Before your interview, make sure you fully understand what a Custody Detention Officer does. Familiarise yourself with the responsibilities, such as supporting vulnerable detainees and working alongside police officers. This will help you articulate why you're a good fit for the role.
✨Show Empathy and Communication Skills
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy and communication skills. Think of examples from your past experiences where you've shown understanding and support to others, and be ready to share these during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in custody suites. Practice responses to potential challenges, like dealing with a distressed detainee or collaborating with police officers. This will show your problem-solving abilities and readiness for the role.
✨Highlight Your Flexibility
The job requires flexibility in working hours and locations. Be prepared to discuss your availability and willingness to adapt to different shifts and duties. This shows that you're committed and ready to meet the demands of the role.
