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- Tasks: Coordinate technical services, manage documentation, and support invoicing processes in a dynamic environment.
- Company: Join Mitie, the UK's leading facilities management company with a diverse team of 76,000 professionals.
- Benefits: Enjoy flexible working options, high street discounts, and a virtual GP service for you and your family.
- Why this job: Be part of a supportive team that values your growth and offers exciting career development opportunities.
- Qualifications: Experience in technical services coordination, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: This is a 6-month fixed-term contract covering maternity leave, perfect for gaining valuable experience.
The predicted salary is between 28800 - 43200 ÂŁ per year.
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Salary: Competitive
Hours: 40 hours/ week
Shift Pattern: Monday-Friday
Location: Birmingham
Contract: Fixed-term
We are looking for passionate individuals to join our amazing Mitie team that delivers the exceptional every day. We offer a great place to work with a wide range of benefits.
We are currently seeking a highly organised and proactive Technical Services Co-Ordinator to join our team on a 6-month fixed-term contract to cover maternity leave. This is an exciting opportunity to work in a fast-paced, professional environment supporting the delivery of technical services.
Main Duties
In this role, you will be responsible for PPM planning, uploading and maintaining accurate documentation, and coordinating both sub-contractors and internal engineers. You will be expected to obtain quotations for works and services, review and upload Risk Assessments and Method Statements (RAMS), and generate daily compliance reports using our CAFM system. You will also support client invoicing processes by ensuring all relevant documentation is accurately recorded and submitted in a timely manner to facilitate efficient and accurate billing. Your duties will include managing all administration processes related to the contract, taking instruction from the Head of Operations as required, attending weekly and monthly meetings or conference calls, and updating internal and external databases and administration systems. You will be expected to accurately file both manually and electronically in line with business policies and procedures, manage reports and supporting contract documentation, and assist in the preparation for client meetings. A flexible approach to business support is essential to ensure deadlines are met.
What we are looking for?
We are looking for someone with experience in technical services delivery, particularly in coordinating engineers and sub-contractors. Familiarity with CAFM systems and compliance reporting is essential, along with strong organisational and communication skills. Administration experience is essential, and knowledge of the technical services sector is desirable. You must have a good working knowledge of Microsoft Office packages, particularly Excel, and excellent data entry skills with strong attention to detail. The ability to manage your own time, prioritise workload, and demonstrate excellent timekeeping and planning skills is key. You should be a self-starter with strong relationship-building skills, capable of working well within a team and supporting others as needed. Discretion in handling confidential information and a professional, customer-focused approach are also essentia
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
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Technical Services Co-Ordinator employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Co-Ordinator
✨Tip Number 1
Familiarise yourself with CAFM systems, as this is a key requirement for the Technical Services Co-Ordinator role. Consider taking an online course or tutorial to boost your knowledge and demonstrate your commitment to mastering the tools used in the industry.
✨Tip Number 2
Network with professionals in the technical services sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within Mitie.
✨Tip Number 3
Prepare to discuss your organisational skills in detail during interviews. Think of specific examples where you've successfully managed multiple tasks or coordinated teams, as this will highlight your suitability for the role.
✨Tip Number 4
Research Mitie's values and recent projects. Being knowledgeable about the company will not only help you tailor your responses but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Technical Services Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical services delivery, particularly in coordinating engineers and sub-contractors. Use specific examples that demonstrate your organisational and communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your familiarity with CAFM systems and compliance reporting, and explain how your skills align with the job requirements.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office, especially Excel, and your attention to detail. Mention any experience you have with data entry and managing documentation, as these are key aspects of the role.
Showcase Your Teamwork Abilities: Since the role requires strong relationship-building skills, include examples of how you've successfully worked within a team. Highlight your ability to support others and manage your time effectively to meet deadlines.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Show Your Organisational Skills
As a Technical Services Co-Ordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated projects or managed documentation to showcase your organisational prowess.
✨Familiarise Yourself with CAFM Systems
Since familiarity with CAFM systems is essential for this role, take some time to research and understand how these systems work. If possible, mention any experience you have with similar software during the interview to highlight your readiness for the role.
✨Prepare for Compliance Questions
Given the importance of compliance reporting in this position, be ready to discuss your understanding of Risk Assessments and Method Statements (RAMS). Think of specific instances where you ensured compliance in previous roles and be prepared to share those examples.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role, especially when coordinating with engineers and sub-contractors. Be prepared to discuss how you've built relationships in the past and how you handle communication challenges to ensure smooth operations.
