At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Sainsbury's, a leader in retail with a focus on community safety.
- Benefits: Enjoy competitive pay, paid breaks, and access to great employee perks.
- Other info: Opportunities for progression and development in a supportive environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: SIA licence preferred, but training can be provided for the right candidate.
The predicted salary is between 30000 - 40000 £ per year.
Better places, thriving communities. Sainsburys Bury St Edmunds Pay rate: £14.51 Reference: 96056 Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at …
Retail Security Officer in Suffolk employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on fostering a supportive and inclusive work environment where our Retail Security Officers can thrive. Located in the vibrant community of Bury St Edmunds, we offer competitive pay, comprehensive training, and numerous opportunities for career progression, all while ensuring our employees feel valued and empowered to make a difference in creating a safe shopping experience for customers and colleagues alike.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and Sainsbury's. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can contribute to creating a safe shopping environment and delivering top-notch customer service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. A smart appearance shows that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Security Officer in Suffolk
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a Retail Security Officer, your ability to deliver top-notch customer service is key. Make sure to highlight any relevant experience in your application that showcases how you’ve gone above and beyond for customers.
Be Clear About Your SIA Status:If you hold a current SIA licence or certificates, mention it upfront! If not, don’t worry—just let us know if you're open to training. Being transparent about your qualifications helps us understand your situation better.
Detail Your Employment History:We need a full 5-year checkable employment/education history, so make sure to include all relevant details. This helps us ensure a smooth vetting process and keeps your application on track.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with the importance of customer service, crime prevention, and how to effectively use CCTV systems. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare examples from your past work that highlight your ability to deter crime and handle difficult situations. If you've worked in retail or security before, think about specific instances where you made a positive impact on safety or customer experience.
✨Understand the Company Culture
Research Mitie's values and mission. They focus on creating better places and thriving communities, so be ready to discuss how you can contribute to this goal. Showing that you align with their ethos can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training programme, how they support their staff, or what a typical day looks like for a Retail Security Officer. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
