At a Glance
- Tasks: Ensure safety and security at various DWP sites while providing excellent customer service.
- Company: Join Mitie, a leading facilities management company with a commitment to community safety.
- Benefits: Flexible benefits, access to virtual GP, discounts, and career development opportunities.
- Why this job: Make a real difference in communities while gaining valuable security experience.
- Qualifications: Previous security experience and full UK driving licence required.
- Other info: Inclusive recruitment process with support for all applicants.
The predicted salary is between 30000 - 42000 £ per year.
At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.
Responsibilities
- Flexibility to travel, as this role will cover various DWP sites within the region.
- Full UK driving licence required.
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Monitor and control access to the building, ensuring proper identification and verification.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security-related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Health & Safety
- Look out for, and immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience.
- DS Licence required.
- Full UK driving licence required.
Other information
We have a market-leading flexible benefits scheme, including access to a virtual GP, Salary Finance, Choices benefits platform, MiDeals discounts, cycle-to-work, life cover, share plans, and recognition programs. We are committed to inclusive recruitment and can make reasonable adjustments during the recruitment process if needed. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.
Security Officer in Stevenage employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Stevenage
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle emergencies or suspicious situations. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your customer service skills! Remember, as a Security Officer, you'll be interacting with staff and visitors. We need to know you can keep things safe while being approachable and helpful.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Security Officer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous security experience and any relevant qualifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how you can contribute to our team at Mitie. Keep it concise but engaging – we love a good story!
Be Clear and Concise: When filling out the application, make sure your answers are clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts that matter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer, especially those related to patrolling, monitoring access, and responding to emergencies. This will show that you're not just interested in the role but also knowledgeable about what it entails.
✨Demonstrate Customer Service Skills
Since this role involves interacting with staff and visitors, be prepared to discuss how you would handle various customer service scenarios. Think of examples from your past experience where you provided excellent service or resolved conflicts effectively. This will highlight your ability to maintain professionalism in challenging situations.
✨Show Flexibility and Initiative
The job requires flexibility to travel and adapt to different sites. Be ready to talk about times when you've had to be flexible in your previous roles. Also, demonstrate your initiative by discussing how you would proactively identify and report potential security threats or hazards.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would respond to specific situations, such as dealing with a suspicious person or managing an emergency. This will help you articulate your thought process and decision-making skills, which are crucial for a Security Officer.